Project Manager, E-commerce Development

Four Hands

Austin, TX

Full-Time

Job Description

Company Info

Job Description

Description

Headquartered in Austin, Texas, Four Hands is the leading global designer and wholesaler of lifestyle home furnishings.

We design, manufacture, and distribute our products and support the growing needs of large retail chains, e-commerce businesses, independent regional stores, and interior designers. Four Hands has received numerous recognition and accolades, including ranking in the Inc. 5000 list 14 times and being one of Austin’s Top Workplaces for 2018, 2021, 2022, and 2023 which couldn’t have been possible without our employees.

In addition to marketing its products across national brands and retailers of all sizes, we also work with residential and commercial designers, offering a direct to-the-trade online marketplace. It has also made e-commerce a revenue focus and succeeded in attracting major online players.

Our E-commerce development team is looking for a Project Manager to bridge the gap between our internal stakeholders and developers for the long-term and day-to-day execution of projects related to our E-commerce platform. A successful candidate will have a strong understanding of Agile software development and delivery processes, internal customer needs, and the Four Hands business vision and strategy. The Project Manager will help organize the investment of our engineering resources to maximize business value.

In This Role

Partner with product management and business leads to ensure planned features are clearly defined and achievable
Assist the development of all Program/Project requirements (functional and non-functional) for customers
Supports the product owner and business leads to develop a product roadmap, release plan and drive delivery solutions to meet the product vision to drive business value
Ensure the product backlog is properly groomed by prioritizing and refining user stories for acceptance criteria in JIRA Agile; preparing for the upcoming 1-2 sprints
Monitor the effectiveness of scrum team processes and performance, and collaborate with the team on changes and improvements
Facilitate discussions around decision making and conflict resolution while removing barriers to successful delivery
Foster a culture of transparency and trust by regularly reporting project progress, problems, and solutions to stakeholders
Partner with Quality Assurance team to ensure quality metrics are included in the “Definition of Done” and considered at all levels of planning and execution
Collaborate with program managers and executives to determine priorities and resource allocation as needed for cross-functional projects
Coach team members to understand Scrum and the Agile principles
Evaluate technical solutions against defined acceptance criteria
Uphold our Core Values and be a valuable member of the Four Hands team
Other duties as assigned by management

The Ideal Person

Minimum 5 years of experience as a Project Manager working in an Agile SDLC
Experience with Ecommerce or online product platforms and processes
Experience with Agile methodologies, requirements gathering, user stories, defining business value, and working alongside developers, architects, product managers, UI/UX designers, and Quality Assurance
Ability to understand technical constraints and issues
Solid understanding of and demonstrated experience in using Agile Project Management tools such as Jira
Strong verbal, written, and interpersonal communication skills – both technical and non-technical
Ability to prioritize and manage multiple projects while meeting demanding deadlines and producing high quality work
Ability to work independently and remain flexible and organized
Ability to establish and maintain high level of customer trust and confidence