Portfolio Oversight Specialist

Job Type

Full-time

Description

Who we are

Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services and the website, CD Valet ®. Our experienced team and open API, cloud-based core technology platform deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank's most recent innovation is CD Valet , a new online marketplace that connects consumers to financial institutions to compare and open Certificates of Deposit (CDs) with the most competitive rates and terms nationwide. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company. Visit Seattle Bank for more information.

Position Summary

We have a fantastic opportunity for someone to contribute to the ongoing success of our reverse mortgage oversight team! You will be responsible for performing servicing oversight routines to ensure that our vendor is meeting HUD & investor guidelines, while also confirming that our borrowers are receiving the exceptional customer service they deserve. If you are looking for a position where you can collaborate with others who share your passion for doing the right thing while expanding your knowledge of mortgage servicing oversight, please apply!

Essential Duties

• Process daily remittances
• Prepare & distribute pipeline activity reports
• Monitor portfolio and escalate all obstacles/delays
• Collaborate with vendor to help resolve issues
• Confirm vendor adherence to audit, regulatory and investor guidelines
• Order property valuations and maintain master tracking of collateral values

Requirements

• 2+ years mortgage servicing or servicing oversight experience
• Understanding of federal and state mortgage servicing requirements, standards and regulations
• Strong technical, analytical and problem-solving skills
• Ability to multi-task, organize, plan, and prioritize work
• Self-starter with ability to work independently
• Proficient in Excel (familiar with VLOOKUP, pivot tables, and other simple formulas)
• Possess excellent communications skills with the confidence to persuade and negotiate
• Ability to build and maintain strong relationships with both internal and external customers
• College degree

Desired

• Reverse mortgage origination &/or servicing experience
• Training in finance / mortgage banking
• Underwriting and appraisal analysis

Seattle Bank Benefits

We're committed to delivering our promise of peace of mind to our clients. But we're also committed to our team members. We have intentionally designed a culture and work space that are highly collaborative, inclusive and supportive. We believe in the value of each team member and offer a full range of benefits and perks designed to support both your personal and professional goals. Our comprehensive benefits program for eligible employees includes:

• Medical, Dental and Vision insurance
• Employee Assistance Program (EAP), Life Insurance, Long Term Disability, Voluntary Life
• 401K with Bank contribution
• Paid Vacation - 3 Weeks
• Paid Sick Time - 1 hour per 40 hours worked
• Paid Holidays - 10 days
• Stock Options
• Annual Bonus Opportunity
• Transportation Benefits
• And fun, extra perks such as company socials and lunches, team development activities, bank sponsored volunteer opportunities, paid volunteer hours, quarterly incentive awards, and professional development opportunities.

Salary Description

$70,000 - $110,000 per year