Plumbing & Heating Customer Service Rep

A. Johnson Plumbing and Heating, Inc. is calling all exceptional customer-oriented professionals in the Clifton Park, NY area who are passionate about client services to apply to join our team as a full-time Client Services / Customer Service Rep!

WHY SHOULD YOU JOIN OUR CLIENT SERVICES TEAM?

We care about our team. Our client services representatives work Mon - Fri and earn $36,000 - $40,000/yr, depending on experience. Our team members also receive great benefits, including employee discounts, health insurance, paid time off, paid holidays, and Aflac. It is easy to apply with our initial mobile-optimized online application. Almost ready? Please continue reading!

ABOUT A. JOHNSON PLUMBING AND HEATING, INC.

For over 40 years we have been the top pick in the Capital Region for heating, cooling, and plumbing services! We pride ourselves in providing the best customer service paired with exceptional products at affordable prices. Working with residential and commercial clients, we provide plumbing, heating, ventilation, and air conditioning services to our loyal customer base and seek to extend our reach to even more clients in the area! Having top-notch employees who are further dedicated to providing the best there is to offer in home services, we believe that we can begin transforming our community one job at a time!

We whole-heartedly believe that our success is due to our phenomenal crew that has bought into our mission and vision here at A. Johnson Plumbing and Heating, Inc. We want to foster a work environment where everyone enjoys coming to work and feels a sense of accomplishment at the end of the day. We believe in equipping our team with the best products, leaving them never wanting more, and feeling fully supported and prepared to provide top-notch services. We honor our employees' desire for growth and advancement, so we provide exceptional reimbursements for schooling and even tool replacement, as well as provide ongoing training and continuing education opportunities. We are dedicated to providing a positive work environment where everyone is a part of the team!

OUR IDEAL PLUMBING & HEATING CUSTOMER SERVICE REP

We hire people who like to go above-and-beyond for customers. Ask yourself: Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you solve issues for all kinds of clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, apply for this Plumbing & Heating Customer Service Rep job today!

POSITION REQUIREMENTS

As a plumbing and heating Customer Service Rep, you are the "go-to" person at our company. Employees and clients alike will depend on you for accurate information as well as exceptional customer service! You will spend much of your time answering phones, scheduling and confirming appointments, entering purchase orders, and processing invoices. We will need you to provide a fantastic customer experience as you communicate with clients by phone and in person. We will also need your amazing organizational skills to help keep the office clean, organized, and running smoothly. If you can also meet the following, apply now!

• 1 year or more experience working in customer service or an office
• The ability to use Word and Excel
• Computer literate and well-versed in Google
• Any dispatching or schedule routing experience is welcome!

Location: 12065