Interim Emergency Housing Supervisor [Full-Time]

JOB TITLE: Interim Emergency Housing Supervisor [Full-Time]

REPORTS TO: Director of Interim Housing

SCHEDULE: Monday-Friday, (8:00am - 4:30pm)

STATUS: Full-time, 40 hrs/wk, Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $60,000 - $66,560 Annually

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

The Interim Emergency Housing Supervisor will be responsible for overseeing services and operations of the emergency shelter program operating out of the PodShare site. The Emergency Housing Supervisor will provide supervision to a team of direct service workers and case managers operating out of the site. The Supervisor will be responsible for ensuring the health and safety of individuals onsite and coordinating with security to ensure that they are conducting regular site rotations. The role will also be responsible for conducting outreach and supporting the case managers in triaging referrals and ensuring that youth are connected to housing and resources. The Supervisor will be responsible for reviewing documentation, completing regular reporting, providing training and coaching, liaising with partner organizations, and ensuring the safety and cleanliness of the sites. The ideal candidate will have a strong understanding of direct service to at-risk populations and trauma-informed care. Specific knowledge or experience related to transitional aged youth experiencing homelessness is a plus.

WHAT YOU’LL DO:

• Provide supportive supervision to a team of direct service workers, serving youth in emergency housing (24 hour location)
• Ensure that required documentation is being obtained and review case management notes and service plans
• Ensure that regular case consultations are being conducted to ensure youth safety and that they are making progress towards towards their housing and service plan goals
• Ensure that onsite activities are being logged, incident reports completed, and nightly bed checks tracked
• Conduct outreach and triage for referrals, and support case managers with moveins and exits
• Provide administrative oversight to the emergency housing sites to ensure successful implementation, coordination of services, achievement of program performance measures and evaluation of services provided
• Assess and resolve programmatic and site needs, including coordinating maintenance and serving as the point of contract with PodShare staff
• Provide mediation, non-violent crisis intervention as needed, including supporting the discharge process
• Communicate all relevant information, including incident reporting, to the Program Director and relevant leadership
• Provide training, coaching, professional development and evaluation to staff
• Serve as the hiring manager for emergency housing direct service staff, interview and provide comprehensive onboarding
• Manage on-site and off-site partnerships with external agencies to support effective programming and referral processes
• Ensure functionality of safety systems, including safety preparedness protocols
• Educate, network and represent program to local agencies, coalitions, community stakeholders and other organizations
• Ensure data collection, preparation of monthly reports, and other program administration duties
• Ensure consistent enforcement of policies and procedures
• Co-facilitate staff, member, and community meetings and trainings as needed
• Other duties as assigned to support the mission of the organization

WHAT YOU’LL NEED:

• Bachelor’s degree in social science or related field preferred is preferred.
• Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
• 2-3 years of experience providing direct services to high-risk transitional age youth is required.
• 2-3 years of experience providing case management services to high-risk transitional age youth is required.
• 1-2 years of supervisory experience is required.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care, and harm reduction service models
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• An ability to work in a fast paced environment that requires effective collaboration
• A valid California driver’s license, auto insurance, and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations, including drugs, alcohol, controlled substances, within the past 24 months
• Reckless driving, including hit and runs, within the past 24 months
• At fault accidents, resulting in fatality or serious injury, within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:

https://www.dmv.ca.gov/portal/customer-service/request-vehicle-or-driver-records/online-driver-record-request/

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application