Business Office Generalist

The Business Office Generalist will assist with various aspects of the business related to the Business Office, Sales, and other departments.

• Generate quotes, process sales orders, and update customer information in CRM
• Master a custom billing system, various customer billing models and generate invoices
• Assist with billing functions including the creation of new accounting lines for orders processed
• Provide troubleshooting for billing related issues and deliver explanations to billing inquiries, escalating issues as necessary
• Prepare journal entries and assist with daily and monthly reconciliations including cash, credit cards, and other accounts
• Develop and maintain regular reports via the company’s accounting system and Excel
• Prepare, review, and submit customer invoices
• Review travel expenses
• Research and respond to customer inquiries
• Perform accounts receivable functions including collections calls, system warnings lists, and account disables
• Other duties as required and identified by management

Qualifications

• 1-2 years accounting or business office experience
• Strong organizational and customer service skill sets
• Positive attitude, energetic, dependable, great attention to detail and willingness to learn
• Proficiency with Excel and Word
• Data entry and/or other automated quoting applications experience a plus