Catering Manager- Salt + Smoke

Do you ENJOY great BBQ and a happy & safe company culture?

Come join our team!

WHY? Teamwork, shared support, constant training and providing guests an exceptional dining experience with a genuine care for the highest quality food, atmosphere, and service! We are committed to serving great food to our guests and we are proud of it!

ABOUT SALT & SMOKE:

The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, and Ellisville neighborhoods. We do our best to bring you the best, serving our community is what we love to do!

YOU'RE A GREAT MATCH FOR THIS ROLE IF YOU:

If you thrive in a high-pressure, fast-paced environment, can simultaneously have a commitment for excellence, hospitality, multi-task, and remain positive and upbeat, we want to hear from you! Salt + Smoke has built partnerships with several local venues, catering a variety of events including weddings, rehearsal dinners, business lunches, and more. We are looking for a talented catering manager with a passion for service and a commitment to making sure our events run smoothly so that we go above and beyond our clients' expectations. You will report to the Catering Director.

ESSENTIAL FUNCTIONS:

This position is responsible for managing orders out of a specific location from start to finish as well as managing a team of catering leads, catering personnel, and delivery drivers. We cater all types of events from small business luncheons to large scale weddings and events. You are the primary point of contact for the guests from their initial inquiries, to helping them plan, order, and price, to scheduling and managing catering staff through our post event follow up. Genuine hospitality is key to providing our guests the "above and beyond" experience we strive for. We want our clients and their guests to choose us and keep choosing us in the future!

• Manage catering staff of various sizes for different events and deliveries, ensuring proper protocols and customer service.

• Operate as the lead/manager at off-site events.

• Assist customers with order placement and planning (food and beverage related questions, allergy related questions, and pricing, conduct tastings, place rental orders).

• Respond to catering inquiries through email/phone.

• Create accurate and up to date order sheets for the kitchen and updating the 7shifts Catering Order Journal, as well as communicating face to face with the kitchen when new orders are added last minute. This includes determining food quantities, BBQ sauce quantities, and disposable quantities. Update different communication formats with tastings/events for the store.

• Send proposals, contracts, and bids to customers for the events you are assigned to.

• Obtain payment info and ringing orders into Toast.

• Assign and schedule time frames for delivery drivers on 7shifts, overseeing daily deliveries and pickups.

• Conduct customer follow ups.

• Maintain and nurture relationships with venues and customer partners.

• Recruit/train drivers, event servers, bartenders, and leads.

• Assign/schedule servers, bartenders, and leads for events.

• Handle payment transactions. (cash, tip outs for delivery).

• Attend weekly catering meetings.

• Check Toast POS sales reports to make sure our workbooks match sales reports.

• Reach out to new venues and businesses for catering needs.

• Other duties and responsibilities as assigned.

KNOWLEDGE AND SKILLS:

• Highly organized with the ability to juggle many responsibilities at once while meeting deadlines.

• Excellent interpersonal and communication skills.

• Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.

• Ability to carry and lift up to 50 lbs. at times.

• Ability to work in a fast-paced environment.

• Ability to travel to various locations as needed.

• Ability to stand on feet for extended periods of time in varied climate conditions.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred.

• 1+ year of catering management preferred.

REASONS YOU'LL LOVE JOINING OUR TEAM:

• Our Culture: Within our team, our customers, and our brisket, we create a culture of warmth and belonging, where everyone is welcome and supported. We deliver our very best in all we do!

• Benefits: Our benefits for eligible part and full-time besties include Medical, Dental, Vision, Life & AD&D, STD, LTD, paid time off for full-time besties, employee discounts for all, 401(k) retirement savings plan with an employer match contribution and many more perks!

  • *Part time besties are eligible for benefits after a year of employment with an average of 30 hours minimum per week.

• Earn more! We offer competitive pay and a reliable paycheck paid on a WEEKLY basis for all.

• Advancement Opportunities: We recognize the knowledge and talent of our employees. We thrive with the growth of each team member. Internal mobility matters and there is a career path for everyone.

• Health and Safety: Ensuring the health and safety of all our guests and employees is a top priority in our restaurants.

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER: We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt + Smoke family.

Salt + Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MORE POSITIONS AVAILABLE:

• Recruitment (adp.com)

STAY CONNECTED WITH US:

• https://saltandsmokebbq.com/