Administrative Research Specialist

Data Analysts are required to perform a broad range of responsibilities including working as call center agents, tracking account activity, database updates, and various project-related tasks. Data Analyst team members are integral to an expanding service line, with great opportunities for growth in an active work environment.

This is an on-site position in our Charlotte, NC office.

Duties/Responsibilities:

• Updating and maintaining databases, including account research and notation.
• Making calls to gather research on accounts and taking calls to explain specific statutes and other account information to the public.
• Other responsibilities include, but are not limited to, organizing a structured filing system, and following processes and procedures for specific tasks.

Job Requirements:

• High school diploma required. College degree preferred.
• Must be able to pass a thorough background check and drug screening upon hire and periodically throughout their tenure as a Data Analyst.
• Must be an active team member who enjoys working with others and interacting with the general public.
• Must have strong organizational skills, strong attention to detail, critical thinking skills, verbal communication skills.
• Must have a working knowledge of Microsoft Office 365, especially Excel and Outlook.
• Preference will be given to candidates with experience in contact centers, government, military, tax offices, or law enforcement.

About us:

Tax Management Associates is a national property tax consulting and audit firm. TMA works exclusively with state and local government clients to provide services related to this area of taxation and tax administration. In business for over thirty years, TMA's growth has created opportunities across the country. TMA sales professionals create and maintain client relationships all over the United States and assist in the development and delivery of all of TMA's products and services.

We offer competitive salary and a comprehensive benefits package, intensive training, career opportunities, and an environment that fosters work-life balance, including:

• Eleven paid holidays per year
• Generous Paid Time Off Policy (18 days per year to start)
• 401(k) with Discretionary Company Match
• Medical – company pays 65% of premium for employee + family
• Dental – company pays 65% of premium for employee + family (includes orthodontia)
• Vision insurance
• Flexible Spending Account (FSA) for medical and dependent care expenses
• Group term life insurance – company pays 100%
• Voluntary life insurance (for employee, spouse and children)
• Long-term disability insurance – company pays 100%
• Short-term disability insurance
• Pre-paid Legal plan
• Identity theft protection and credit monitoring plan
• Supplemental insurance
• Tuition Reimbursement
• Employee Assistance Program

Tax Management Associates (TMA) is a proud supporter of our U.S. military, veterans and their families. We are members of the Employer Support of the Guard and Reserve (ESGR) and the Wounded Warriors Project's Warriors To Work program. We will continue to seek qualified active duty, transitioning military and veteran candidates for our open positions. If you are a veteran, we strongly encourage you to apply. We thank you for your service to our country!

Tax Management Associates (TMA) is an equal opportunity employer committed to an inclusive workplace and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.