Hospital Lab Manager

Quest Diagnostics seeks Hospital Lab Manager in Salem NJ.

State of Credentials Licenses Required: ASCP / New Jersey

The Hospital Laboratory Manager is responsible for all Hospital Laboratory Supervision and delivering on contract obligations. Ensures quality control and follow-up procedures are developed and implemented.

• Collects and analyzes data and prepares a variety of analyses and reports.
• Act as leader of the hospital laboratory activities and as part of the overall strategy of the Professional Lab Services (PLS) team to service and grow our business through hospital partnerships.
• Ensures Laboratory Supervisor(s) are effectively performing duties.
• The Hospital Laboratory Supervisor is accountable for the accuracy and reliability of all services provided by the departments under his/her supervision.
• Ensures policies and practices meet all regulatory standards and requirements.

Responsibilities

• Work as the supervisor for the Regional Laboratory hospital services and with the national PLS team to develop integration plans based on the structure of the lab management arrangement.
• Participate in the identification, design, development and implementation of hospital laboratory management services.
• Participate in implementation plans, start up and ongoing management for both internal (regional business needs) and external customer (hospital client) contracting requirements.
• Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs.
• Provide regular and detailed project status to internal team members and client.
• Highlight issues, scope of services, with ongoing monthly and quarterly hospital reporting on productivity, quality, equipment and process flows.
• Ensure that any contracted service where Quest Diagnostics contracts a hospital (under lab management or a free-standing contract) to provide testing services for Quest Diagnostics stat or off hours RRL coverage is delivered in a high quality and with all contract terms delivered as agreed on.
• Coordinate and act as an operations liaison for regional management and scientific directors' responses of Quest Diagnostics leadership to ensure hospital client satisfaction as well as to foster and identify regional opportunities for deeper Hospital Lab Management services.
• Lead or participate in internal meetings, client meetings or cross-functional meetings. Responsible for participating in development of project plans, meeting documentation, regional action item management, and any other regional deliverables.
• Collaborates with Laboratory Director to establish and maintain laboratory budget

Required Work Experience:

• 5 or more years managerial experience in the laboratory industry.

Preferred Work Experience:

• Prior managerial hospital experience.
• Must demonstrate ability to lead or manage through supervisory or area lead responsibilities.

Knowledge/Skills:

• Lab consolidation experience.
• Completed courses or experienced in Project Management
• Strong project management, organizational, and analytical skills.
• Considerable knowledge of the general laboratory services and testing requirements.
• Lean Six Sigma Principles/continuous improvement methodologies
• Change Management
• Advanced understanding of data analytics

EDUCATION

• Bachelor's Degree/Master's Degree

LICENSE/CERTIFICATIONS

• Current State Clinical Laboratory Scientist license if necessary (e.g. California)(Required)