Birthday Party Coordinator

SHARKS SPORTS AND ENTERTAINMENT

Title: Birthday Party Coordinator

Position: Part-Time, Non-Exempt

Job Location: Fremont, CA

Reports to: Participant Development Manager

Pay Range: $23.86 - $26.77 per hour

Job Overview

The Party Captain Coordinator, working collaboratively with department Managers and guided by the Participant Development Manager, orchestrates and executes pivotal party planning activities. With meticulous attention to established standards, the coordinator supervises and directs Party Captains, ensuring a seamless and memorable experience for the birthday person, their family, and guests. The emphasis is on providing special recognition to the birthday child, thereby showcasing our exceptional birthday program to all attendees.

Essential Responsibilities

• Spearheads the comprehensive planning and execution of vibrant birthday parties, encompassing tasks such as engaging with interested clients, securing reservations, procuring essential supplies (including food and beverages), and collaborating with vendors to guarantee optimal event readiness.
• Create individual party agendas within the framework of the party program, including any special requests.
• Conduct thorough pre-party briefings with Party Captains to meticulously review timelines and schedule particulars, covering everything from party area setup to guest arrivals, games, off-ice activities, public skate sessions, food service, party departure, and cleanup.
• Actively participate in birthday parties, supervising Party Captains, and setting a prime example by delivering exceptional customer service.
• Maintain records and generate reports on birthday party program activities, adhering to allocated budgets.
• Assists the Participant Development Manager in developing marketing material to promote the business of birthday parties through established methods (i.e., website, database etc.)
• Leads and directs staff for efficient and professional party execution.
• Assists the Participant Development Manager with recruiting, training Party Captains; conducts ongoing trainings to ensure the highest levels of service and creativity.
• Assists with scheduling and food coordination.
• Perform other duties as assigned.

Preferred Qualifications

• Excellent customer service skills
• Minimum age of 18.
• Required to work nights, weekends, and holidays.
• Skating experience preferred, But not required
• Regular, predictable, and punctual attendance is required.
• Ability to possess dependable transportation.
• Able to pass a background check with the State of California.
• Ability to work under general supervision.
• Ability to work independently.
• Ability and experience to lead and supervise others.
• A natural people person who thrives in a dynamic, fast-paced environment, particularly enjoys interacting with children, families, and the general public.
• Ability to lift up to 50 pounds.
• Ability to walk and stand for 4-8

What We Offer

• Competitive compensation
• 401K (pre-tax and Roth options)

• Complimentary or discounted sports and event tickets
• 30% discount in the Sharks Pro Shop
• $200 Employee Referral bonus
• 50 % discount on food and beverage when working
• Spot Pet Insurance
• Free Barracuda tickets
• Access to pre-sale event codes when available
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways, and free parking when working
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.

This position is not eligible for U.S. work authorization sponsorship.

Team Teal

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the the NHL's San Jose Sharks, the AHL's San Jose Barracuda, SAP Center in San Jose, three Sharks Ice facilities, TechCU Arena, and the non-profit Sharks Foundation. Additionally, SSE is growing the organization through expansion in the Bay Area and surrounding communities in northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are Teal Together; we are Team Teal.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.