VP, People Operations

About Sound:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Self-managed PTO Plan
• Ten company-paid holidays per year

About the Role:

The Vice President of People Operations will be a key strategic leader responsible for overseeing all aspects of HR operations within the organization. Reporting directly to the Chief People Officer (CPO), the VP of People Operations will play a pivotal role in driving HR initiatives, policies, and processes to support the company's overall mission and objectives. This individual will lead a team of HR professionals and collaborate cross-functionally to deliver high-quality HR services and solutions that align with business goals. This role reports to the Chief People Officer.

The Details: This is a remote opportunity, with the ability to be located across the country. Will need easy access to flight travel for the role ( >25 trips per year).

In this role, you will be responsible for:

• Developing and implementing HR operational strategies, policies, and procedures to optimize employee experience, engagement, and productivity
• Overseeing the full spectrum of HR operations, including but not limited to compensation and benefits administration, HRIS management (to likely include a Workday implementation), compliance, and legal matters
• Leading and mentoring a team of HR professionals, providing guidance, support, and development opportunities to ensure high performance and growth
• Partnering closely with senior leadership to understand business objectives and workforce needs, and providing strategic HR guidance and support
• Driving continuous improvement initiatives to streamline HR processes, enhance efficiency, and ensure compliance with relevant regulations and best practices
• Collaborating with VP, Colleague Relations on employee disputes and resolution
• Establishing job architecture and taxonomy for consistency in pulling distribution lists for internal communications
• Acting as a trusted advisor to management and employees, providing guidance and support on HR-related matters, conflict resolution, and employee development
• Monitoring HR metrics and analytics to assess the effectiveness of HR programs and initiatives and identify opportunities for improvement
• Staying abreast of industry trends, regulatory changes, and best practices in HR operations, and proactively recommending innovative solutions to enhance organizational effectiveness

What we are looking for:

A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience:

Values:

• Customer-focused: Puts the customer's (internal and external) needs first and makes customers their top priority
• Strategic Thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action
• Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
• Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
• Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
• Resourceful: Proactive willingness to utilize available information and tools to figure things out
• Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
• Bias toward action: Has a focus on progress rather than perfection. Breaks things into bite-sized pieces in order to make progress against larger goals
• Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course
• Analytical and Intellectually Curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done
• Visionary: Demonstrates the ability to see, articulate and share the future of the organization in ways that engage and motivate those around them with a clear vision and plan for the future
• Passionate: Demonstrates a genuine enthusiasm for and excitement about the work; gets others excited about work or projects they are involved in and working on
• Driven: Motivated to succeed and get things done at a high level of achievement

Knowledge:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Strong knowledge of HR principles, practices, and regulations, with a proven trac record of implementing successful HR programs and initiatives
• Deep knowledge of Workday as an HRIS system

Experience:

• 10+ years of progressive HR experience, with at least 5 years in a leadership role overseeing HR operations

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.