Career Advisor

JOB DETAILS:

Level: Individual Contributor

Exemption Status: Exempt

Primary Work Location: San Francisco HQ

Position Type: Full time

On-Site Requirement: In Office 3 days/week minimum

Travel Requirements: Some travel required within the Bay Area

JOB SUMMARY

The Career Advisor is responsible for delivering comprehensive career services for clients. This position will provide intensive career coaching support, assessments and job placement services to clients, collaborate closely with Goodwill’s Employer Engagement team and San Francisco’s Workforce Development system to match job seekers with employment opportunities in growth industries.

This position reports directly to the Senior Career Services Manager.

RESPONSIBILITIES

• Provide one-on-one assessments and career coaching to enrolled job seekers
• Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio.
• Facilitate career readiness, professional development, and life skills workshops
• Develop individual employment and training plans that address employer needs and job-seeker capabilities.
• Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.
• Provide support at employer hiring events, job fairs and community events.
• Recruit for caseloads, community events, and Goodwill activities
• Work as part of an interdisciplinary team with instructional team, onsite referral partners and employer engagement staff to ensure job seekers’ success
• Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives
• Input job seeker information into CRM system, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation

QUALIFICATIONS:

• Bachelor’s Degree or at least two years of career counseling, social work, or social sciences experience in a non-profit setting.
• Prior experience providing employment-related case management, career readiness, and employment retention services
• Prior experience in conducting vocational assessments and understanding transferable skills, aptitudes and abilities as well as the barriers that hinder employment.
• Ability to create and facilitate workshops and trainings?
• Excellent verbal and written communication skills
• Proficiency in MS Office Suite and Client Relationship Management (CRM) systems
• Team-orientated and the ability to work well with others in a highly collaborative environment
• Understanding of the special employment needs of diverse groups.?Knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
• A growth mindset and a passion for helping people continuously improve