Senior Program Manager, Water Quality

POSITION: Senior Program Manager, Water Quality

PCR#: 3370001

DIVISION: Operations

DEPARTMENT: Water Quality

UNION/GRADE: Unit 9Grade 30

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BASIC PURPOSE:

Directs and oversees the water quality monitoring program, reviews and monitors results and reports, evaluates water quality conditions, and directs response to water quality events as needed. Oversees the assessment of drinking water quality including corrosion control, contaminant monitoring and online water quality systems, and water treatment technologies and research. Oversees the management of data and reporting for internal and external reports and the monthly Massachusetts Department of Environmental Protection (DEP) Compliance Report.

SUPERVISION RECEIVED:

Works under the general supervision of the Director of Water Quality.

SUPERVISION EXERCISED:

Exercises general supervision of Program Managers and Project Managers and indirect supervision over their professional staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees the timely monitoring of drinking water quality, including sampling, testing, data analysis and interpretation of results.
• Reviews treatment processes and targets. Monitors compliance with drinking water regulations. Makes recommendations for treatment changes and adjustments.
• Oversees resolution of community or public water quality complaints. Oversees timely notification and participates in emergency response for water quality incidents.
• Oversees and participates in the preparation of routine water quality reports.
• Oversees water quality monitoring program for compliance with the Safe Drinking Water Act (SDWA) and other regulatory programs. Ensures data is properly managed and reported following appropriate quality assurance/ quality control (QA/QC) and compliant with drinking water regulations.
• Oversees Water Quality Contaminant Monitoring System program, participates in the development of response plans, and participates in planning for future system upgrades and expansion.
• Keeps up-to-date with the American Water Works Association (AWWA) Water Research Foundation and SDWA drinking water quality research and advises management of key findings that could affect capital or operating programs.
• Participates in the start-up of new water facilities, including development of facility handbooks, standard operating procedures (SOPs), operations and maintenance (O&M) manuals and training programs.
• Oversees and refines/develops standard operating procedures for response to water quality events, chemical delivery program and other programs.
• Reviews and verifies that current standard operating procedures and training materials are updated for improved efficiency, readiness, relevance, and applicability, and that staff are fully trained to perform required duties.
• Provides management over staff activities, conduct performance assessments, develop annual budget needs, support procurement processes for necessary supplies and equipment, and manage outside contracts including development of scope, specifications, and awards.
• Acts as On-Call Manager for Water Quality in rotation with other staff.
• Identifies Operations water training needs. Works to improve Operations staff productivity and performance through SOP improvements and implementation of technology advances.

SECONDARY DUTIES:

• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• A Bachelor's degree in sanitary engineering, microbiology, chemistry or related field. A Master's degree or Ph.D. degree in related field preferred; and
• At least eight (8) years of experience in water quality related work, of which at least four (4) years is in a supervisory position; or
• Any equivalent combination of education or experience.

Necessary Knowledge, Skills and Abilities:

• Strong leadership skills and demonstrated ability to lead a project team and develop and maintain productive working relationships with external parties. Ability to efficiently and productively utilize resources authority wide.
• Thorough knowledge of the principles and practices of sanitary engineering/water quality analysis.
• Comprehensive understanding of drinking water quality issues.
• Proficiency in computer software, including the use of databases, data analysis and presentation, statistical analysis and Microsoft Office products.
• Outstanding organizational, written and verbal communication skills. Excellent demonstrated ability to gather, analyze and present technical information in a clear, concise, and understandable manner.

SPECIAL REQUIREMENTS:

A valid Massachusetts Class D Motor Vehicle Operators License.

Possession of a valid Massachusetts Water Treatment Grade II Operator License or ability to obtain within six months of appointment.

Must be available for on-call assignments and responding to emergencies on a 24/7 basis.

Registration as a Massachusetts Professional Engineer (PE) is preferred.

TOOLS AND EQUIPMENT USED:

Laboratory equipment and instruments, telephone, personal computer including word processing and other software, copy and fax machine.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually loud in field settings, and moderately quiet in a laboratory environment.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.