Care Connect Screener-Full time

WellStone is North Alabama's most comprehensive behavioral healthcare provider serving over 13,000 persons a year throughout Northern Alabama, with offices in Huntsville and Cullman. We are a non-profit community organization that offers a wide range of services for every phase of life, from children to older adults.

The Care Connect Screener (Full Time 1st Shift Main Center) ensures the safety of our clients and staff while supporting their needs. Often the "first face" seen when someone from the community approaches our facilities, our Screeners will assess their needs and document all required documents for care. Once complete, they are responsible for verifying insurance, scheduling appointments and maintaining chart information.

What we're looking for:

• Bachelor's degree in social sciences field
• Prefer at least one-year experience with SMI Population
• Excellent computer skills
• Excellent Oral and Written Communication Skills
• Excellent Organizational and time management skills

What you'll be doing:

• Answer telephone perform telephone registration

• Obtain information on caller, i.e. demographic, insurance, problem/issue
• Verify insurance information with third party payer sources
• Complete registration paperwork via electronic medical record
• Perform a general screening regarding severity of problems/issues
• Perform Crisis Intervention / resolution as necessary
• Consult with Crisis Therapist regarding immediate client needs
• Collaborate with internal and/or external agencies regarding clients
• Verify previous client’s demographic information, update computer record
• Schedule an intake appointment
• Client Chart Maintenance, copying, filing, faxing, etc.
• Answer basic practice questions, maintain & update forms
• Other duties as assigned by Supervisor
• 1st shift, Full time

What we offer:

• Competitive Medical, dental, and vision prices
• State Retirement through RSA plus an optional 457b with a company match
• 9 paid holidays throughout the year
• Ability to continually accrue up to 15 days of PTO a year (unused rolls over)

We care for those impacted by behavioral health disorders, we are committed to one another through collaboration, and we are optimistic problem solvers who do what it takes to get the job done. We look forward to having you on WellStone team.