Customer Care Coordinator - Customer Service Rep

Chad's AC Direct is on the lookout for a passionate individual to step into the role of Customer Care Coordinator - Customer Service Rep in Montgomery, AL. This is not just a job; it's a gateway to becoming an essential part of our dynamic team. If you're enthusiastic about customer service and thrive in a fast-paced environment, seize the opportunity and apply today!

THE MANY PERKS OF JOINING OUR TEAM

Unlock a world of possibilities at Chad's AC Direct! As a Customer Care Coordinator - Customer Service Rep, you'll enjoy competitive pay ranging from $14 to $18 per hour, coupled with a suite of benefits that includes:

• Blue Cross Blue Shield insurance
• Matching IRA
• Paid vacation
• Extra $8 per booking for after-hours work
• Company-provided phone

Join a workplace where excellence is celebrated, teamwork is paramount, and professional growth is encouraged. Apply now to embark on a fulfilling journey with us!

ABOUT US

At Chad's AC Direct, we are a leading HVAC company specializing in installation, service, and maintenance. We aim to deliver exceptional heating and air conditioning solutions while fostering a culture of excellence, teamwork, and professional growth. Our team enjoys a supportive work environment, competitive benefits, and exciting opportunities for advancement. Join our team and experience the rewarding career you've been searching for!

WHAT YOUR DAY ENTAILS

Immerse yourself in a diverse 40-hour workweek as a Customer Care Coordinator - Customer Service Rep. Once fully acclimated, there's the exciting opportunity for overtime. Envision your role as the maestro behind scheduling maintenance, ensuring a robust 95% booking rate for AC service calls, and skillfully setting up leads calls. Beyond the tasks, your day unfolds as a narrative of problem-solving, professionalism, and creating lasting impressions. Be the bridge between our clients and their comfort – join us and redefine customer care at Chad's AC Direct!

DO YOU HAVE WHAT IT TAKES?

• Customer service experience
• Knowledge about the heating and air conditioning industry
• Passionate about helping others

Having great phone, office, and NEPQ sales skills is a plus! Meet the requirements listed above? If so, we need YOU as our Customer Care Coordinator - Customer Service Rep! Apply today with our initial 3-minute, mobile-friendly application to have your career soar to heights like never before. We hope to meet you soon!