Senior Admitting Worker

Hi,

Hope you are doing great.

My Name is Monika from SDK Software Inc. (Siri Info Solutions). I am reaching out to you today because we have your resume in our database and wanted to check if you are currently available in the market and actively looking for an opportunity. Please see the below-mentioned requirement and I believe you would be a good match for the role. I would appreciate it if you could respond with your updated resume along with a good time to speak so we can move forward with the process. My number is 848 668 7005

Title: Senior Admitting Worker

Working hours: Fri-Sat-Sun 7am-7:30pm (36 hours/week role)

Location: San Francisco, CA

Assignment length: 3 months contract with possibility of extension

Shift: 8:00 am - 4:30 pm (includes a 30 min break)

JOB SUMMARY

Under the supervision of the Patient Access Services Manager, the Senior Admitting Worker (SAW) is generally assigned a primary work unit but may rotate or be assigned to any area or site as outlined in the Admitting Department Expectations. The Senior Admitting Worker is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services and/or after triage by the nurse. The registration process includes gathering demographic, financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Senior Admitting Worker must understand their role and be able to provide superior customer service and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to effectively communicate with patients and visitors and to effectively respond to inquiries. The Senior Admitting Worker must comply with all guidelines put forth by the Medical Center Policies and Procedures.

All Senior Admitting Workers play a key role in a patients' health care experience in our Medical Center and must act as an ambassador. The incumbent is responsible to meet patient needs, demonstrate a willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service are consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines, and the public by facilitating communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
• Picks up and disposes of any litter found throughout entire facility.
• Posts flyers and posters in designated areas only; does not post on walls, doors, or windows.
• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
• Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Functions as a resource to other employees in the department.
• Responsible for appropriately responding to emergency situations including but not limited to code red, code blue, code white, code pink and purple, code grey, and disaster procedures.
• Willing to work flexible hours, which include holidays, weekends, overtime and other shifts as assigned depending on operational needs.
• Meets the productivity and accuracy standards of the department.
• Performs other duties as assigned by the Supervisor that include, but are not limited to: gathering data, maintaining statistical information, and assisting with special projects.
• Upholds adherence to departmental uniform dress standards, including appropriate identification.
• Role models sensitivity to patient confidentiality and promotes patient privacy.
• Complies with all applicable infection control, health and safety procedures.
• Mitigate volatile patient/family/visitor situations and coordinate with security/hospital supervisor

REQUIRED QUALIFICATIONS

• This position requires flexibility to orient and work at all UCSF Health locations
• High school diploma or GED or equivalent
• Must have demonstrated strong customer service skills
• Prior experience in healthcare, insurance-related or comparable level
• Ability to problem solve; ability to analyze data and recommend changes
• Must be able to multi-task and prioritize
• Ability to follow instructions; work quickly and accurately in a fast-paced environment
• Must have basic PC skills and proficiency in Microsoft Office, typing 30 wpm.
• Analytical and grammatical skills are necessary to communicate effectively verbally and in writing
• Articulate and concise oral communication and the ability to write clearly and concisely
• Ability to work collaboratively with a culturally diverse staff and patient/family population
• Ability to work independently with minimum supervision

PREFERRED QUALIFICATION

• Two (2) years' experience in healthcare, insurance-related or comparable level
• Proficiency in health insurance eligibility and authorization requirements
• Epic experience; Admissions, Discharges, and Transfers (ADT) experience
• Second Language
• Previous experience in hospital, insurance payer, or physician's office setting
• Basic knowledge of Medical Terminology
• Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third-party payors

If the Client extends an offer then the candidate should go through the health screening process.

• Need immunization records for MMR and Varicella (Mumps, Measles & Rubella and Varicella) should be positive, if you have negative results in any of these then you have to take 2 MMR vaccinations with a gap of 28 days since you cannot take 2MMR vaccinations at a time.
• For the TB test you have other available options- TSPOT or QF TB Gold or 2 step PPD's for 2 step PPD's you need visit clinic twice and to get these results it may take more than 1 week and should provide latest documents 2019 valid within 3 months )
• Annual Physical Test
• Flu Short
• Ishihara Vision Test

US Citizen/Green Card candidates are encouraged to Apply

Regards,

Monika Kumari

Associate Recruiter

SDK Software Inc (Siri InfoSolutions Group)

(D) 848-668-7005

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