Driver's License Clerk - Job ID 76372

This position exists to promote public roadway safety by the administration of prescribed vision screenings, knowledge, and oral tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver’s license. This position is also responsible for conducting all inside office procedures while driver examiners are administering skills tests outside of the office.

Qualifications

Minimum Qualifications

1. Ability to communicate with others and understand information; read, write and respond to customers in fluent English.
2. Cashiering and basic math skills in order to collect, count, reconcile and complete daily transactions.
3. Ability to provide in-person customer service sufficient to assist working in a high volume, stressful environment.
4. Ability to provide prompt, courteous and accurate information to customers on the phone or in person (face to face contact).
5. Typing/keyboarding skills & data entry skills sufficient to enter data onto paper forms and computer entry screens.
6. The ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Preferred Qualifications

1. Face to face customer service experience in a business with high volume customer traffic within the last five years.
2. Cash handling experience.
3. Ability to problem solve while working independently.
4. Experience with basic office equipment and Internet.
5. Ability to pay close attention to detail.
6. Foreign language skills.
7. Legible penmanship.
8. Excellent attendance and dependability.
9. Graduate of one of the following public sector training programs: Project for Pride in Living, HIRED, Goodwill Easter Seals, Twin Cities Rise, Takoda, Hmong American Partnership, CLUES or similar Department of Employment and Economic Development (DEED) sponsored workforce development programs.
10. Knowledge of a written and spoken second language (e.g., Spanish, Hmong or Somali) and English sufficient to translate messages from one language to the other, while maintaining message content, context, and style.

Physical Requirements

Employee must be able to communicate effectively with others and understand information clearly. Must be able to transfer and position self, as well as maintain a stationary position for extended periods of time during a full shift. Must be able to maintain a professional demeanor and handle the stress associated with continuous public contact.

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:

1. Criminal history
2. Reference check
3. Fingerprinting check (EDL)
4. Credit check
5. US Citizenship check

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Damaris Abuta at dama.abuta@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Damaris Abuta at dama.abuta@state.mn.us.

About Public Safety Dept

The Minnesota Department of Public Safety is a large and complex agency dedicated to prevention, preparedness, response, recovery, enforcement and education.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program