Accounts Receivable Specialist

Who We Are:

Dynamo Software is a leading global FinTech Research and Portfolio Management SaaS provider offering an industry-tailored, highly configurable SaaS platform solving challenges across the alternative investment landscape. For more than 20 years, the Dynamo™ platform has improved the productivity of fundraising, deal, research, investor servicing, portfolio management, and compliance teams worldwide. Collectively, Dynamo's 1,000+ clients manage over $10 trillion in assets. Backed by the largest Private Equity firms in the world - Blackstone Growth and Francisco Partners, Dynamo is seeking to grow our team based on rapidly increasing demand for our financial technology solutions.

Role Overview:

We are looking for an Accounts Receivable Specialist to actively work to own and maximize the collection process of past due accounts, to assist with billing inquiries, and someone who is able to multi-task in a fast-paced environment. This is an exciting opportunity for an energetic and self-driven individual to have a direct impact on the success of a dynamic, growing, global business across multiple product and service offerings.

Your Responsibilities:

• Communicate effectively with all levels of internal and external stakeholders on the phone and via email.
• Ability to prepare aging reports and present weekly results
• Monitor client accounts daily in order to identify and pursue delinquent accounts.
• Research accounts receivable discrepancies and process adjusting charges and credits as needed
• Ability to use logical methods to address problems and develop effective solutions
• Escalate complex accounts for resolution when necessary
• Manage the billing email inbox (Zendesk experience preferred, but not required)
• Perform other duties and special projects as assigned

What you bring:

• Bachelor's degree in Finance, Accounting, or equivalent
• Three or more years of experience in Collections
• Ability to work in a fast-paced, team environment and meet monthly finance deadlines
• Overly effective communication with direct team members as this is a 100% remote role
• Proficient skills in Microsoft Office Excel and Outlook. Experience in Intacct would be highly preferred, but not required
• Demonstrate a positive attitude
• Excellent organizational skills, detail oriented, and strong analytical skills

What we offer:

• The ability to have an IMPACT. Good ideas come from everyone in our organization and we are agile enough to embrace new ideas and directions
• The opportunity to gain knowledge and experience in the rapidly growing financial services and alternative assets industry
• A very attractive work culture in an established technology company - we take pride in our work and people
• A flexible work environment with opportunities for remote/ hybrid work or flexible hours
• Excellent health insurance program for you and your family

Dynamo Software, Inc. is an equal opportunity employer. All employment decisions and personnel actions at the Company are administered without regard to race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability, sexual orientation, gender identity, genetic carrier status, any veteran status, any military service, any application for any military service, or any other category or class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.