Patient Services Specialist for Valley View's Heart and Vascular Clinic, Grand Junction Clinic Full-
- $19 Hourly
- Full-Time
This position is for our Grand Junction Clinic!
Valley View's busy Grand Junction Heart and Vascular Clinic is seeking a Full-Time, patient-focused Patient Services Specialist. This position is 5 days a week, Monday-Friday, 8 hours a day. Previous Customer Service/reception experience in a medical setting is required. Bilingual Spanish/English is also preferred.
Responsibilities include:
Representing our clinic by providing a warm and friendly impression. Rotating between check in, check out and Referral Coordinator desk. Communicating thoroughly and in a timely manner with other team members. Managing incoming orders, referrals and patient documents via fax or EMR. Sorting and labeling electronic documents. Scheduling for multiple providers, testing and clinical procedures. Documenting patient cases for thorough communication documentation. Triaging phone calls and transferring to appropriate clinical person. Checking voicemails/emails. Some charge entry.
QUALIFICATIONS:
- High school diploma or equivalent.
- Exceptional customer service skills required.
- Must act according to HIPPA guidelines and protect patient information.
- Proficiency of typing and computer skills.
- Proficiency in maintaining professionalism at all times.
- Ability to multi-task in a fast-paced, busy environment.
- Ability to appropriately prioritize tasks and patient needs.
- Ability to work efficiently as a team.
- Ability to self-motivate and stay on task.
SALARY
- Starting salary dependent upon education, skill set, and experience.
- Position wage range: $19.00 - $27.75/hour
BENEFITS
Valley View offers a comprehensive benefit package that supports our employees' physical, emotional and financial health.
- Medical, Dental and Vision
- Annual Bonus based upon organizational and individual performance.
- Flexible Spending Account (FSA)
- Generous Paid Time Off accrual
- Tuition Assistance
- 401(a) and 403(b) plans
- Employee Assistance Program
- Employee discount on Valley View Services
- Use of Sunlight and Aspen SkiCo day passes
About Us
Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.
Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.
At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.
APPLICATION SUBMISSION END DATE
- Application window will close upon successful hire of qualified candidate.
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