Salon Operations Manager / Hair Stylist

Beauty Hair Trading

Torrance, CA

$50,000 to $65,000 Yearly
Full-Time

Job Description

We are seeking a Hairdreams Salons Operations Manager to join our team!

As a full-time Hairdreams Salons Operations Manager for Beauty Hair Trading, Inc. DBA Hairdreams, exclusive distributor for Hairdreams® Hair Extensions in North America, you will be managing our flagship corporate salon suite (3 Chairs) as well as working with marketing and management to facilitate local operations as well as participate in new salon openings.

For this position a current valid cosmetology license in hairdressing/barbering is required with prior experience in a salon environment providing services to clients along with management experience in retail or retail services. Hairdreams hair extensions and hair loss systems are proprietary and unique and you will be fully trained as part of the new hire development process along with all other aspects of the job.

The ideal candidate will possess the following qualities:

Two (2) or more years’ experience in retail or retail service management
Two (2) or more years’ experience working behind the chair in a salon environment
Experience in recruiting and employee development
Ability to perform cut and color services
Some experience with hair extensions
Self-directed with excellent organizational and time management skills
Excellent communication and presentation skills
Experience with social media with an understanding and interest in utilizing the various platforms like Instagram to increase awareness through posts and engagement
Ability to connect with clients, establish friendly relationships and build trust with employees and clients alike.

Responsibilities:

Oversee and manage the salon’s daily operations while maintaining a professional workplace.
Schedule staff and book clients
Run front desk POS system, manage phone calls and texts
Perform hair services as need to clients
Promote the salon and it’s services through text, email, and paid advertising with assistance from the marketing team
Ensure that proper hygiene practices are maintained across all styling stations
Capture video and still content to be used with the marketing dept.
Hire and develop new staff members as well as discipline and execute terminations if required
Resolve client inquiries and complaints
Manage all aspects of client bookings, retention and services provided
Work with management team on new salon opening development and implementation

Qualifications:

2 years’ experience in management running operations for retail or retail services
Licensed cosmetologist in hairdressing with a minimum of 1 year experience behind the chair
Ability to run and operate POS systems, handling cash and different payment types
Good computer skills with some knowledge of Excel and Outlook or their equivalents
Ability to build rapport with clients
Work well under pressure with excellent problem solving skills
Meet deadlines and detail-oriented

Company offers base salary plus team bonuses
Health and dental insurance available
Salary commensurate with experience