Front of House Lead

Famous Original J’s Pizza is an authentic New York City-style slice shop. Located in Denver’s historic Five Points neighborhood, the pizzeria was the only fast casual restaurant included in the Denver Post’s “10 Best New Restaurants” list when it opened. The 260-square-foot restaurant resides on the patio of the 715 Club adjacent to the original Rosenberg’s Bagels, with a second walk-up window on the corner of Welton St. and 26th Ave. Famous Original J’s Pizza uses the same technology that differentiates Rosenberg’s Bagels by replicating New York City’s legendary water. A proprietary filtration system uses reverse osmosis to strip Denver tap water of its minerals, then reintroduces them in the same specific proportions found in New York, which contributes to the strength of the gluten in the dough, resulting in authentic, perfectly crispy-yet-chewy pizza crust.

We are seeking a talented Full-time Lead Team Member to join our dynamic team in our open kitchen. As a key member of our culinary hospitality team, you will not only be responsible for preparing delicious authentic New York style pies, salads and sides but you will also be expected to engage with our customers, answer their questions about the food, provide samples, take orders, provide assistance with online orders, and even deliver food to customers when needed. This position requires someone who is skilled in both culinary arts and customer service, with a strong desire to create an exceptional dining experience for our guests. This is a high volume and fast paced position that requires someone who has the right energy to keep up while maintaining the high quality standards of our food. We are passionate about pizza and even more passionate about people. Come join our team today!

Job Type:

• Hourly, Evening, PM Full-time, benefit eligible

Pay & Benefits:

• $20.00 per hour plus tips (average $4.00-$7.00 per hour in tips)

• Medical, dental and vision for FT employees

We offer health/dental/vision insurance for all full time employees. Colorado Secure Savings, paid sick days (HWFA), employee discount (for all BTRG locations), yoga & gym memberships, concert tickets, and team building outings provided to all employees!

BTRG Brand Statement.pdf

Job Description

Responsibilities & Duties:

Customer Engagement-

• Greet guests, and handle transactions

• Engage with customers in a friendly and professional manner, creating a positive and welcoming atmosphere

• Actively answer customer questions about the food, ingredients, and cooking techniques, providing detailed and accurate information

• Offer samples of dishes to customers, showcasing the quality and flavors of our cuisine

• Assist customers in placing their orders, recommending menu items based on their preferences

• Serve the patio area as well as taking orders at the walk up window

• Provide exceptional customer service, ensuring that customers have a memorable dining experience

Culinary Expertise-

• Prepare and cook menu items according to established recipes and guidelines, ensuring quality and consistency

• Wash and chop vegetables (for example, tomatoes, peppers, onions and mushrooms)

• Follow proper food handling, safety and sanitation standards at all times

• Collaborate with the kitchen team to ensure efficient and timely food preparation

• Assist with inventory management and stock rotation

Lead Duties-

• Informs personnel of any menu or pricing changes, shortages, specials, or other factors that relate to food production or service

• Responsible for maintaining and balancing the cash drawer, verifying cashier cash transfers, and maintaining electronic documents needed to create daily reports

• Ensure that the restaurant meets and exceeds quality and service standards at all times.

• Monitor and maintain cleanliness, sanitation, and safety standards in compliance with local health regulations.

• Handles guest feedback

• Foster a positive work environment and promote teamwork and collaboration among the staff.

• Support the leadership of the team and complete tasks as assigned

• Ensure that guests receive exceptional service and address any concerns or complaints in a timely and professional manner.

Qualifications & Skills:

• Pizza cook & guest services experience

• Hands-on experience with preparing/baking pizzas, and taking care of guests

• Familiarity with professional kitchen equipment and point of sales

• Understanding and practice of good restaurant hygiene

• Good time-management skills

• Team spirit

• Flexibility to work in shifts, including weekends and evening

Preferences:

• Bilingual (Spanish/English)

• Must be able to lift 50 lbs.

• Weekend and night availability

Job Type:

• Hourly, Full-time, benefit eligible

Pay & Benefits:

• $20.00 per hour plus tips (average $4.00-$7.00 per hour in tips)

• Medical, dental and vision for FT employees

• Paid sick leave (complies with Healthy Families and Workplaces Act)

• Colorado Secure Savings

• FAMLI

• Free concert tickets

• Employee discount

• Free yoga membership

• Free gym membership

• Employee gatherings and team building activities