Key Holder

What you’ll be doing:

We are looking for a responsible Keyholder to oversee the workflow at our location. A keyholder is also responsible for coaching, resolving issues, and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. The Supervisor will be well-versed in processes under the role’s responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively to ensure profitability and sustainable growth.

• Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on rewards and promotions based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Monitoring employee productivity and providing constructive feedback and coaching

What you’ll bring to the team:

• Proven experience as a keyholder or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good knowledge of MS Office
• High school diploma

El Car Wash Benefits:

• Full Comprehensive Benefits
• 401K Retirement Savings Plan with a 4% Match! FREE Money!!
• On-the-Job Training and Career GROWTH
• Pet Insurance
• Work-Life Balance
• Mental Health Days
• Paid Time Off
• Paternity Leave
• Tuition Reimbursement
• Neurodivergent Hiring Program
• FREE Car Washes!

A little about us:

El Car Wash, one of Florida’s fastest-growing companies, is seeking candidates to join our team. We offer a flexible career with above-industry-average income and the potential for long-term growth and development. Founded in 2011 and based in Miami, El Car Wash is the premier express car wash company in Florida with 40 locations and projected growth to over 100 stores in 3 years. We are passionate about supporting the communities where we operate and are the Official Car Wash of the Miami HEAT, Florida Panthers, a partner of Baptist Health, and a partner of Zoo Miami. ECW’s unique people-centric culture, unlimited wash program, high-quality products, leading customer service, distinct branding, and environmentally friendly focus have established the company as a nationally recognized industry leader.