Dedicated Announcer Supervisor (ATD/ TD)

Responsibilities
In addition to making such knowledgeable and service-oriented announcements in
response to a substantial number of incidents daily (note: the average number of
incidents per day is 250, as measured by the number of Incident Reports generated),
Dedicated Announcer Supervisors are also expected to perform the following tasks in
between announcements:

1) Continuously monitor train movement along the board to detect announcement-worthy conditions, such as inconsistent headways, and, in turn, provide a checks-and-balances
accountability measure for Console Train Dispatchers.

2) Administratively supervise (i.e., timekeeping, rollcall)
and crew Dedicated Field Announcers to the most critical field locations/towers,
as well as undertake ad-hoc field visits to audit Dedicated Field Announcers’
ongoing quality of work.

3) When service disruptions affect stations under the jurisdiction of
a Dedicated Field Announcer, provide direct oversight of DFA
by reviewing announcement scripts for accuracy of information.

4) Prepare “Announcement Scripts” for upcoming planned service
disruptions (e.g., General Orders) in coordination with the General Orders (GO) team.

5) Pre-record and broadcast announcements on general security
protocols and acceptable rider behavior within the subway
environment.

Compensation
Salaries will remain the same.

Education and Experience
ELIGIBILITY:  All Assistant Train Dispatchers and Train Dispatchers in the title for one year, are eligible to apply.

Desired Skills
Knowledge of New York City Transit rules and regulations
Knowledge of New York City subway service
Excellent verbal, written and interpersonal communication skills
Experience with PC hardware/software (Windows 95/98/XP/Vista, MS Office)

Selection Method