Case Aide (NSES) Saturday and Sunday 8am- 4pm

General Description: Monitors the overall conduct and behavior of the residents in HBCAC, assists in meeting the basic needs of the residents.

Essential Duties and Responsibilities:

• Represent MCCH in the community, in accordance with the agency's mission and vision.

• Ensures that residents are safe and secure from internal and external elements.

• Ensures that residents have all their basic supplies and needs such as toiletries, laundry detergent, etc.

• Supervises housekeeping chores done by residents to ensure cleanliness and safety of the house.

• Registers new residents into the facility

• Provides a "listening" ear for residents.

• Maintain an attitude of respect for residents of the winter shelter.

• Maintains accurate record-keeping through the documentation of all important and relevant incidences and briefs next staff at shift change.

• Monitors the conduct and behavior of residents, reporting any unusual and critical incidents to Case Aide Supervisor, Operations Manager and Program Director.

• Provides emergency intervention in response to hostile situations and crisis.

• Monitors medication of residents

• Support winter shelter program operations.

• Provides transportation services for residents in situations where the case manager is unavailable.

• Attends and participates in the monthly staff meeting and mandatory trainings.

• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• High school graduate or GED.

• Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience.

• Knowledge of basic Microsoft Office (Word, Excel, and Outlook).

• Successful candidates must pass a pre-employment criminal background check.

• Strong problem-solving skills in dealing with client disputes as well as medical and behavioral challenges.

• Knowledge and experience in administering CPR and minor first aid.

• Good driving record preferred.

• Their own vehicle.

• Ability to establish and maintain positive working relationships.

• Ability to maintain professional boundaries.

• Must be able to commit to a minimum of two shifts per week and arrive promptly for your shift.

• Excellent verbal and written communication.

• Organized, reliable, motivated and able to engage challenging clients.

Salary Description

$17.05 an hour