Manager, Social Services Exemp

CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.

Join our Global Network and be a CHA Global Ambassador

CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.

Our New Facility is seeking for Top Talents

The best women’s hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.

Job Summary:

The Manager of Social Services is responsible for managing the daily operations of the Social Services department at HPMC and Acute Rehabilitation including day to day Social Service programs. Provides clinical and administrative supervision to social workers; developing social services budget, business and service plans; implementing quality management/improvement programs for social services; developing and implementing social services policies, procedures, protocols and clinical practices/ standards.

• Delivery of social work programs/services.
• Quality management.
• Fiscal management, and patient/community planning services.
• Manage staff (including staff deployed to multiple departments and locations).
• Ensure competencies.
• Provide clinical leadership and supervision/consultation.
• Develop, implement and monitor the quality management programs for social services.
• Assess and analyze staff development needs.
• Develop and/or present educational/development services that support the delivery of high quality social work.
• Develop and manage departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.
• Manage (including collaborating with human resources) and resolve human resources, labor relations, employee performance issues.
• Safety and risk management issues on a first level basis.
• Analyze and implement appropriate staffing levels and skill-mix.
• Recommend, develop, and implement new programs enhancing quality of care and services to specialized patient populations.
• Participate in writing and/or developing grant proposals.
• Identify community resources; collaborate with community organizations in developing new programs and enhancing community services patients and other users of our services.
• Collaborate/consult with medical center physician chiefs, departmental managers, and other users of social work services, on psycho-social matters/service needs and ensures that service is provided in an integrated and comprehensive manner.
• Identify issues which interface with service delivery and develop techniques to resolve them.
• Ensure compliance with federal, local and state regulatory/compliance standards.
• Make sound decisions on best use of resources in support of medical center priorities and strategies.
• Provide leadership and guidance in stewarding the organization through inevitable change which integrates different points of view and builds ownership.
• Support the successful operational implementation and use of technology and New Products.
• Hollywood Presbyterian Medical Center is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.

Minimum Education:

• Bachelor's Degree or equivalent related experience required.

Preferred Education:

• Master's degree in social work from an academic institution accredited by the Council of Social Work Education.

Minimum Work Experience and Qualifications:

• Minimum 3 years of clinical social work experience.
• Minimum 1 year of supervision in an acute hospital setting required.
• Proficient in collaborating with patients residing outside of a home and dealing with substance abuse issues.
• Demonstrated ability to utilize knowledge, principles and practices of fiscal and program management.
• Demonstrated knowledge of social services treatment/delivery issues, as well as theories of human development and psycho dynamics.
• Ability to demonstrate oversight to Social Services members.
• Demonstrated leadership and an ability to influence and motivate others.
• Demonstrated success in operations improvement efforts, cost management initiatives, and hospital and health system development and management.
• Must be able to work in a union environment.

Preferred Work Experience and Qualifications:

• 3-5 years Acute Care Hospital Medical Social Worker experience

Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)

• Licensed Clinical Social Worker (LCSW)
• Current Los Angeles County Fire Card (or must be obtained within 30 days of employment)