IT Help Desk Technician

CrossFire Group

Wixom, MI

Expired: over a month ago Applications are no longer accepted.

$47,500 to $55,000 Yearly
Full-Time

Job Description

We have a great client who is looking for an IT Help Desk Technician III in Wixom, MI!

Job Description:

The Help Desk Technician III assists users with the resolution of hardware and/or software issues and also provides support to other IT employees within the organization.

Required to work in the office, normal Mon-Friday schedule.

Essential Functions:

Test and evaluate computer hardware, software, and/or systems.
Perform periodic maintenance of the computer network (WAN/LAN, hardware, and software).
Troubleshoot computer-related problems in a timely manner.
Develop and implement solutions to recurring computer issues.
Execute build and deployment of new user accounts and hardware.
Communicate effectively with both IT and non-IT employees/customers.

Required Education and Experience:

Bachelor’s Degree or equivalent experience.
At least 5 years of experience in an IT environment.

Preferred Education and Experience:

Experience in a call center environment.
Working knowledge of the medical industry.

Apply today or email your resume directly to Steve Olzark at solzark@xfiregroup.com for immediate review!

Company Description

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.

Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

Why Work Here?

Solid, growing company. Great culture!

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest. Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.