Front Desk Agent

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

We are currently seeking Front Desk Agents to join our team at the beautiful AC Hotel Washington, DC, Convention Center

We provide training. Although we prefer hotel experience, we are willing to train the right person.

We are located at 601 K ST NW, Washington, DC, Convention Center

Job Description for Our Front Desk Agents:

· Greet guests with a friendly and sincere welcome;

· Provide accurate information about local attractions and directions to venues;

· Complete the registration process by inputting and retrieving information from a computer system;

· Verifying and processing credit card payment information;

· Answering telephones and field guest complaints;

· Adhere to all company policies and procedures.

· Additional Job Requirements:

· Hotel experience preferred but not required. We are willing to train.

· Ability to work with all types of people.

· Nights, weekends, and holidays required.

· Have computer skills and the ability to learn hotel operating system, MS office and internet.

Benefits:

Full benefits package included for full-time employees!

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Part-Time Benefits Also Available!

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

EEO/VET/DISABLED