Clinical Coordinator

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who:

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Coordinator, Clinical Outcomes and Patient Engagement Location: Pittsburgh, PA
Licensure Required: Yes
Job Type: Exempt/ Full-Time

Purpose

The Coordinator of Clinical Outcomes and Patient Engagement (Clinical Coordinator) will have a key role in the development and management of clinical programs aimed at driving adherence and improving outcomes across targeted specialty disease states. This role will require the Clinical Coordinator to work cross-functionally with internal departments to develop innovative solutions to promote positive patient outcomes in PANTHERx's RxARECARE programs. The Clinical Coordinator will be directly involved with the management of clinical content as well as the ongoing management and enhancements to existing clinical services. The Clinical Coordinator will be responsible for training the patient facing teams on both product and disease state as well as provide additional clinical support where needed. This role requires a consistent review of current services offered and analyzing their impact on the target population as well as incorporating feedback from internal and external stakeholders. This role will provide educational expertise and participate in the preceptorship of students during their pharmacy education experiences. This role reports to the Manager of Clinical Outcomes and Patient Engagement who will provide overarching support to the clinical programs and assist in delegating priorities.

Responsibilities

• Oversee existing clinical programs for assigned RxARECARE programs by supporting internal and external stakeholders to drive optimal patient outcomes
• Lead in the design and development of new clinical programs, including the execution of project plans, to deliver value for existing programs
• Actively participate in Clinical Oversight to assess the impact of the clinical program design for assigned RxARECARE programs and contribute to the efforts of Clinical Oversight as directed by clinical management or leadership
• Prepare materials and presentations that can be used to update, educate, and influence various stakeholders across the organization including clinical program status reports, programs dashboards, and clinical outcomes and insights
• Independently manage multiple work streams and deliverables across RxARECARE programs to support project and organization goals
• Serve as the clinical pharmacy subject matter expert for assigned RxARECARE teams, answering questions for team members, patients, physicians, and partners
• Contribute to the collaborative, positive team environment
• Adhere to current accreditation standards
• Adhere to current workplace policies and procedures
• Precept students and interns

Required Qualifications

• Doctor of Pharmacy or Bachelor of Pharmacy from an ACPE accredited institution
• 2 years as a practicing, licensed pharmacist or completion of a pharmacy post graduate residency, PGY-1, or fellowship
• Holds an active, unrestricted pharmacist license in the United States or U.S. territories
• High level of independent judgment, individual initiative, and time management skills
• Ability to communicate effectively in a manner that is clear, logical, and consistent
• Capable of understanding and extrapolating information from primary literature
• Highest level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines.

Preferred Qualifications

• Deep clinical knowledge base and basic understanding specialty pharmacy workflow
• Advanced certification (e.g., BCPS, CSP, etc.)or completion of a pharmacy post graduate residency, PGY-1, or fellowship
• Experience developing, managing, and executing clinical programs
• Proficient in Microsoft Office (Word, Power Point, Excel, Teams)

Work Environment

This job operates primarily in a work from home environment with in-office days determined by manager and/or the needs of the business. The work from home environment is expected to mirror a professional office environment with limited distractions. This role routinely uses standard office equipment such as computers, phones, Microsoft Teams or Zoom for professional video-on meetings. Occasional travel is expected (reimbursable travel) in addition to occasional in-office meetings (non-reimbursable travel).

Physical Demands

While performing the duties of this job, the employee is regularly required to see, talk, or hear. The employee frequently is required to sit for periods of time; use hands and fingers to handle or feel; reach with hands and arms; and see a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity:

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.