Manager- Programs and Projects

WS Audiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

Job Responsibilities:

• Manage multiple medium level to large-scale projects/program in Agile/waterfall models in eCommerce /ERP.
• Work effectively with IT stakeholders and business members, third party vendors, and senior management in accomplishing program objectives.
• Translate generalized customer business goals and objectives into concrete strategy and tactical plans.
• Work closely with the Business/Program Sponsor and Executive Management to facilitate the project decisions necessary for program delivery.
• Drive the project/program for the success.
• Resolve resource, budgeting and change requests affecting the eCommerce/ERP program.
• Serves as a mentor/advisor/decision-maker to team and partner project managers for the program for issues related to relations, project quality, project risk, and safety
• Oversee development of proposals and requests for proposals associated with the program.
• Oversee vendor/partner relations and procurement related to the program
• Propose and Draft project schedule, cut over plan for eCommerce/ERP rollouts
• Lead daily scrum, weekly status calls with partners, Business on delivery
• Define the scope, work packages for sprints with business, architects and execute sprints with proper demos, milestones
• Execute projects with proper communication to business and technology stakeholders with weekly status reports
• Work with IT Lead and key stakeholders on finalizing rollout strategy
• Lead the gap analysis for any new market – ERP/eCommerce and propose the rollout plan with proper capacity planning.

Position Requirements:

• Understanding of the strategic and operational issues of the eCommerce/ERP rollouts.

• Ability to train, mentor, and team and partner project managers in project management methodologies and the application.
• Liaison and consultative skills; negotiating skills within a context of high sensitivity and conflicting interests.
• Presentation and written communication skills, including proposal writing. o Ability to advise on complex matters to non-specialists.
• Demonstrated ability in managing internal business and external customer expectations on program requirements and deliverables.
• Highly developed business acumen.
• Skilled at requirements analysis and management.
• Strong writing, mentoring, negotiation, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
• Strong integration skills; ability to coordinate all aspects of a project or program.
• Strong leadership, organizational, and interpersonal skills.
• Ability to manage in a matrix environment.

Required Experience:

• Minimum of 10 years' project management experience with experience in large, complex projects and management of distributed project resource teams.
• Must have held project management and/or leadership positions (reflecting increasing levels of responsibility) in an organization of comparable size.
• Demonstrated experience leading cross-functional teams within a formalized methodology.
• BS in Computer Science, MIS or related degree preferred.
• PMP® or Agile project management certification preferred.

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.