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Senior Network Administrator (100% Remote possible)
AnswerNet Phoenix, AZ

Senior Network Administrator (100% Remote possible)

AnswerNet
Phoenix, AZ
Expired: over a month ago Applications are no longer accepted.
  • $80,000 to $85,000 Yearly
  • Full-Time
Job Description

NOTE: We will consider qualified candidates to be 100% remote (in US only).

Simon's will be fast tracked with priority.

Summary

Under general direction designs, supports, maintains, and evaluates computer networking and telecommunication systems; installs, configures, and maintains both physical and virtual servers; maintains employee network, system and network security, e-mail and database systems; performs other related duties as assigned.

Network Administration/Server Support

  • Oversees the day-to-day operation of computer networks.
  • Designs and implements data connectivity for local area network (LAN) and wide area network (WAN).
  • Helps with system installation, backup maintenance and basic problem solving.
  • Provide network and remote connectivity hardware/software support.
  • Maintains documentation including hardware/software applications, logs and related information.
  • Analyzes and trouble shoots the network logs and tracks the nature and resolution of problems.
  • Establishes and maintains user accounts, profiles, file sharing, access privileges and security.
  • Performs daily server to disk backups.

E-mail Systems Support

  • Established and maintains user e-mail accounts.
  • Provides e-mail training and software support.
  • Manages anti-spam and anti-virus servers.
  • Researches and troubleshoots e-mail problems by reviewing mail logs, records and network configurations.

Telecommunications Support

  • Plans, recommends and assists in the design of VOIP telecommunications systems.
  • Researches, analyzes, troubleshoots and resolves SIP/VOIP telecommunications related problems.
  • Develops and implements telecommunications operational procedures.
  • Provides support for softphones and voicemail.

Requirements and Qualifications

Education

  • Bachelor’s degree and industry certifications preferred, but not required.

Training and Experience

  • Virtualization
    • AWS
    • Azure
    • VMware
  • Microsoft and Linux Server.
    • Windows Server 2008-2019, CentOS & Ubuntu Linux
    • Active directory policies, security
    • DNS / DHCP management
  • Firewall administration
    • Strong VPN knowledge required
      • ipsec
  • WAN / LAN / VPN
  • Remote desktop / Helpdesk support
  • Internet / Intranet
    • Strong webserver knowledge
    • Drupal knowledge a plus
  • E-mail systems
    • Postfix experience required
    • Strong understanding of mail routing
    • Strong understanding of SMTP, IMAP, email policies
  • Telecommunications and data communications
    • FreePBX
    • Asterisk
  • Standard operating systems
    • System build standards
  • Proper records maintenance
  • Software / Software Packages / Software Utilities
  • Basic database knowledge

Skill and Ability to:

  • Communicate effectively in both oral and written form.
  • Explain technical concepts in non-technical terms to clients and staff.
  • Read, interpret and apply technical instructions.
  • Work independently and as a team member.

Other Characteristics

  • Ability and willingness to work additional hours during the week and/or weekend, as required.

Schedule: W/Th/F/Sat 8am EST - 8pm EST (4 days, 12hr shift)

Company Description
AnswerNet has 30+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support,
sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year.

AnswerNet has been recognized as an award winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.”

AnswerNet was also named a “Best Run Company” by SmartCEO magazine
Why Work Here?
Room to Grow, awesome CEO and family like atmosphere!

AnswerNet has 20+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year. AnswerNet has been recognized as an award-winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.” AnswerNet was also named a “Best Run Company” by SmartCEO magazine

Address

AnswerNet

3930 Commerce Ave

Phoenix, AZ
USA

Industry

Technology

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