Virtual Booking Coordinator - Entry Level (Remote)

Job Title: Virtual Booking Coordinator - Entry Level (Remote)

Location: Remote

Job Description:

As an Entry-Level Virtual Booking Coordinator, you will play a vital role in supporting our booking operations and assisting clients with their travel arrangements. This role offers the chance to gain valuable experience in the travel industry while working remotely from the comfort of your own home.

Responsibilities:

1. Booking Assistance: Provide support to clients by assisting with booking flights, accommodations, transportation, and activities based on their preferences and budget.

2. Customer Service: Deliver exceptional customer service to clients via phone, email, or chat, answering inquiries, addressing concerns, and providing assistance throughout the booking process.

3. Reservation Management: Use booking systems and online platforms to make and modify reservations accurately and efficiently, ensuring all client information is up-to-date and complete.

4. Documentation: Maintain detailed records of client interactions, reservations, and communications, ensuring accurate documentation for future reference and follow-up.

5. Quality Assurance: Conduct quality checks on bookings to ensure accuracy and completeness, identifying and resolving any errors or discrepancies as needed.

6. Team Collaboration: Collaborate with team members and supervisors to coordinate booking activities, share information, and ensure smooth operations.

7. Training and Development: Participate in training sessions and educational opportunities to expand your knowledge of travel booking processes and industry trends.

8. Adherence to Policies: Follow company policies and procedures regarding booking processes, customer interactions, and data security to maintain compliance and uphold standards.

Requirements:

1. Education: High school diploma or equivalent required. Additional education or training in travel and tourism is a plus but not mandatory.

2. Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with clients and team members.

3. Customer Focus: Passion for providing excellent customer service and helping clients create memorable travel experiences.

4. Attention to Detail: Keen attention to detail and accuracy in handling bookings and client information.

5. Tech-Savvy: Basic computer skills and proficiency in using online tools and software applications for booking and communication.

6. Team Player: Ability to work collaboratively with team members in a remote environment, contributing to a positive and supportive team culture.

7. Adaptability: Flexibility to adapt to changing priorities and work schedules in a dynamic and fast-paced environment.

8. Enthusiasm for Travel: Genuine interest in travel and a willingness to learn about different destinations, attractions, and travel products.

Benefits:

• Remote work flexibility with the opportunity to work from home
• Competitive entry-level pay
• On-the-job training and opportunities for career development
• Exposure to the travel industry and valuable experience in booking coordination
• Potential for travel perks and discounts

Join our team and embark on an exciting journey in the travel industry as an Entry-Level Virtual Booking Coordinator, helping clients create unforgettable travel memories around the world!

Powered by JazzHR

PRdFIc80LO