Business/Quality Assurance Analyst (Remote)

Position Summary

The Business/Quality Assurance Analyst will work with business units to establish the requirements and acceptance criteria for small projects and user stories. The role will be responsible for completing and implementing test plans and working with business to complete user acceptance testing.

Looking for a confident individual with strong critical thinking skills and a desire to work closely with a team of professionals in a highly collaborative environment. While we remain loyal to our tenured remote employees, we are committed to developing an innovative team working closely together, Whiteboard and all, to design and build technology solutions that fuel the company’s long-term vision of operational excellence.

Job Description/Essential Functions

• Liaise with internal business units.

• Subject Matter Expert (SME) in P&C Claims and Underwriting

• Actively listen to internal and external clients to accurately capture requirements into user stories.

• Collaborate with developers to translate user stories into process, system, and design requirements.

• Design and Execute test cases to ensure the business requirements have been successfully captured and executed.

• Maintain continuous communication with end users and developers throughout the system development life cycle to ensure the final product meets the requirements.

• Identify project risks and effectively communicate them to stakeholders and team members.

• Maintain documentation of system changes.

• Perform other duties as required.

Education:

• Bachelor’s Degree or 5 years relevant property and casualty insurance experience

Skills/Requirements/Qualifications

• Can leverage strong interpersonal skills by communicating effectively in the following: verbalizing, writing, facilitating, mediating, collaborating, presenting, etc.

• Ability to read, interpret, and transform business requirements into systems design documentation using a variety of design methodologies.

• Strong quantitative and analytical skills.

• Must be able to flow chart and diagram processes.

• Strong working knowledge of how technology can be leveraged to positively affect business processes.

• Solid knowledge of the SDLC (System Development Life Cycle) and Agile methodology.

• Solid understanding of standard testing strategies and methods including usability, performance, regression, security, etc.

• Must be adaptable to a dynamic and evolving work environment.

• A sense of ownership and pride in your performance and its impact on the company’s success.

• 5+ years of P&C experience (BA, QA, or SME)

• 5+ years of MS Word, Excel, and Visio

• 2+ years SQL querying

• 3+ year of Jira Software (or similar)

• 1+ year of Confluence (or similar)

• Job related certifications are a plus (AINS, PMP, Scrum Master, 2-20,4-40,6-20 etc.)

EEOC Compliance

We are an equal opportunity employer and provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.