Front Desk Agent & Night Auditor

Initial Posting Date:9/2/21...Application Deadline:Open until filledAgency:Northwest Coastal Housing# of Hours:2 FTE- 40 hours a weekPay Rate$15 - $16 hourPosition Type:EmployeePosition Title:Front Desk Agent/Night AuditorJob Description:This employment opportunity is Front Desk Agent with Northwest Coastal Housing (NWCH)This is Full Time Front Desk Agent Positions and Night Auditor positionsThe candidates for these positions will need to reside in Lincoln County.The home office will be positioned in Lincoln City at the Coastal Phoenix Rising, currently the "Paradise Inn & Suites" located at 1014 NE Hwy 101, Lincoln City, OR 97367.OUR AGENCY MISSIONTo provide affordable, safe, decent, stable housing with compassion and integrity.Northwest Coastal Housing is seeking awesome, compassionate Front Desk and Night Auditor positions to add to our dynamic team. The right candidates will be customer service oriented, have good attention to detail and be a team player.How You'll Shine! A positive outlook that is felt by guests and co-workers Attention to detail and problem-solving skills that will help find solutions to unexpected situations Must be self-motivated, self-managing, be able to prioritize tasks Good attendance Most importantly, a positive attitude and dedication to providing excellent customer service in person, on the telephone, or by other means of correspondence.Job Responsibilities Include: Answering phones Giving the best customer service Computer work Troubleshooting inaccuracies Documentation and communication Checking hotel guests in and out Working multiple line phone service Operating a POS terminal Handling money Cleaning Stocking supplies Signing property keys in and out to employees and guest Navigating guests around the property and the local area Performs other duties as assigned And most importantly, ensuring the satisfaction of all our guests.What You'll Bring Professional appearance and a positive, can-do attitude Excellent communication skills with the ability to read, write and understand English Ability to solve problems with a minimum of supervision Compassion for others Self Motivation to stay busy and alert while on the job Team player with a willingness to think constructively Basic math skills and knowledge of proper cash handling procedures Ability to multitask and work in a team environment Attention to detail and strong organizing skills Basic computer and office skills Hotel hospitality front office system knowledge a plus Ability to work independently or with others as needed High school diploma or equivalent One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environmentWHATS IN IT FOR YOUBenefits: Full time qualified positions are eligible for health insurance; Dental, vision, short-term disability, Employee Assistance Program, and life insurance will be provided on the first of the month following 60 days of continuous employment.

Employee will receive holiday pay and accrue vacation and sick leave on a pro rata basis, beginning the month following their 30th day of employment. Employees may participate in a Retirement plan.HOW TO APPLY:A Resume is RequiredPlease clearly describe, in your work history, how your work experience relates to the requested skills listed above.ADDITIONAL REQUIREMENTS Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community.Here, you'll find a team that's inclusive, values diversity, and is built on a foun