Assistant Operations Manager

UST Overview 

 

UST is headquartered in Greenville, SC and offers support for all of our team members and clients across the country. We work with retailers and supply chain providers to transform the industry through operations, technology, and creative management solutions. We're dedicated to transforming our industry through innovation.  

Our team members live out our E3 Philosophy: Execute Excellence Every Time. This mantra epitomizes our deep commitment to serving every customer during every delivery to the best of our ability. E3 means we're attentive and responsive to every need, both spoken and unspoken. For us, no priority is greater than exceeding every customers' expectations and increasing our clients' reputation.  

We want our newest team member to be a team-player and take immense pride in what we do. We have continued to grow and are excited to add another to the UST family! 

 

Assistant Operations Manager Overview 

 

The Assistant Operations Manager will assist the Operations Manager with directing the delivery and warehouse operations in the assigned location. This position will help with managing, scheduling, routing, unloading, staging, and inventory processes. The cornerstone of UST's growth and success is built upon the expectation that EVERY team member will Execute Excellence Every time- simply known internally as E3.  

 

 

Responsibilities  

(include, but are not limited to) 

 

Oversee accurate and efficient loading of all vehicles for the delivery of retail home products to the end consumer (last mile) 

Ensures that maintenance of all delivery and service vehicles are completed  

Ensures the scheduling department achieves all daily shipping goals 

Assists in the delivery department in accomplishing delivery and quality standards 

Assists Operations Manager monitor weekly reports to ensure financial objectives are being met  

Assists Operations Manager monitor weekly settlements to ensure contractors goals are being achieved  

Assists Operations Manager to ensure all operations are operating in compliance with DOT and OSHA requirements  

Conduct ride behind and evaluation of contractors to determine skill levels and development opportunities  

Ensures all claims are charged back to the appropriate driver  

Assists Operations Manager coordinate with customer service to ensure that all customers are satisfied 

Establishes and maintains a positive working relationship with all team members and other store personnel  

Scheduling, dispatching, and routing 

Oversees the warehouse and inventory control processes to ensure the inventory's integrity is maintained  

Responsible as the Acting Manager on duty when the Operations Manager is absent  

 

 

Requirements 

 

Higher education and/or equivalent experience  

Proficient in Microsoft Office including Word, Excel, and Outlook 

Effectively communicate in writing and verbally  

Valid Driver's License  

Flexible Schedule- must be able to work a schedule that may include early mornings, evenings, weekends, and some holidays 

Handle all needs of the customers 

Integrity in all things 

 

Physical Demands 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

 

Walking, bending, stooping, twisting, and lifting several times a day  

 

Work Environment  

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

 

Temperature controlled office environment and non-temperature-controlled warehouse environment  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the duties, knowledge, skill, and ability required to perform this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.