Installation Technician

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.

Department Overview
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

• Perform removal and installation of Fixed Network Equipment (FNE) and mobile communications equipment and associated cabling in customer locations/vehicles utilizing best practices and per R56 Standards and Guidelines.
• Perform advanced troubleshooting and repair existing equipment installations as required.
• Perform removal and installation of 12-volt electronic equipment such as Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, safety cages etc.
• Complete pre-and post-installation checklists to document and ensure operation of the vehicle's existing accessories, lights, and other components.
• Document the physical condition of the vehicle before and after work is completed.
• Document customer information, details of work performed, hours worked, parts used, specific instruction from the customer, etc.
• Mentor less experienced Installers
• Able to act as Lead Installer on large projects.
• Confirm site grounding continuity using a clamp-on ground resistance tester.
• Perform antenna systems analysis using a Frequency Domain Reflectometer (FDR)
• Able to identify and suggest the best option(s) for installation locations/methods for each type/model of vehicle.
• Document the locations/methods the customer has agreed upon.
• Capable of directing self and other assigned Installers.
• Perform site walks to aid in order to confirm equipment installation requirements and, if necessary, create customer quotes for new and add-on projects.

Candidate Skills

• Computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Strong self-management skills and interpersonal communication skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Ability to solve customer problems quickly during stressful situations
• Excellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results-oriented

Candidate Requirements

• Working overtime, weekends, holidays, and varying schedules may sometimes be required.
• Must be able to obtain background clearance as required by government customer
• Some travel may be required.
• Must possess a valid driver's license and have a clean driving record.
• Must be able to pass a background check
• Security +, CompTIA or related certificate is highly desirable

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• High School Diploma/GED
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.