Choice Lead Case Manager

Description:

The Housing Authority of Kansas City, Missouri is seeking qualified candidates for the position of Choice Lead Case Manager. Our Choice Lead Case Manager directs, manages, and administers the Choice Case Management and Relocation Team, as well as, managing their own caseload that provides intensive case management to the families who formerly lived at Chouteau Courts. Assesses family's needs, developing an individualized plan for each family member, providing resources and referrals as needed, and tracking referrals and the outcomes. The incumbent will track metrics and coordinate services with the United Way of Greater Kansas City.

EXAMPLES OF ESSENTIAL FUNCTIONS

1. Supervises daily activities of the Choice Case management team.

2. Develops Individualized Care Plans (ICP) including health; education; employment needs for each family member.

3. Provides assessment of the eligible resident to determine service needs.

4. Works with the resident on a daily basis using professional judgement and discretion to implement the team determined ICP, assisting the resident in achieving their goal.

5. Assists the resident in obtaining their needed services through referrals and related activities.

6. Partners with community agencies to develop resources that assist program participants with quality of life concerns and to promote self-sufficiency.

7. Provides crisis interventions to help program participants avert crisis and to develop strategies to recognize potential triggers and create more productive outcomes.

8. Utilizes ICPs to help families prepare for self-sufficiency and plans relocation services.

9. Assists program participants with finding community resources after relocation, such as employment opportunities and high performing schools.

10. Mediates relationships between landlord and residents; and works with Property Managers to alleviate resident issues.

11. Supports residents by guiding case managers in providing resources for employment, education, and health services.

SUPERVISORY RESPONSIBILITIES

The employee frequently makes specific assignments to Choice Case Managers and Relocation Managers specifying priorities, deadlines, and objectives. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority.

EDUCATION AND EXPERIENCE

Bachelor's Degree or Master's degree in social work, psychology, sociology, or other human services related field. A minimum of five (5) years of case management experience, supervisory experience is preferred. Computer skills and reliable transportation required. Bi-lingual encouraged. Cultural competence in working with low income and minority families is desired.

Compensation details: 57000-57000 Yearly Salary

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