Mobile Phone Repair Technician (1st Shift 7am- 3pm)

WE DON'T JUST HIRE. WE BUILD AND INVEST IN YOUR CAREER!

Sage Sustainable Electronics is on a mission:

We're making the world more sustainable by extending the life of electronics.

www.sagese.com

In simple terms, this means better value, less waste and a smaller carbon footprint for businesses. We provide a full range of lifecycle services for every hardware platform from the desktop to the data center to mobility. We don?t recycle. In fact, we hate it. Its contrary to our reuse mission. But when recycling is necessary, we are proud to be certified e-Stewards because we are uncompromising about the responsible e-waste management.

OUR PASSION IS YOUR OPPORTUNITY!

Our success in people directly impacts our success in meeting and surpassing our mission. Our investment in helping you to either further or start your career is essential to our success. So, if you?re serious we?re serious about investing in investing in your career in the ITAD Industry! Let?s connect and talk about your future!

POSITION OVERVIEW

The Apple iOS Technician is responsible for trouble shooting and repairing Apple iOS devices such as iPhone, iPad and Apple Watch.

REQUIRED QUALIFICATIONS:

· MUST HAVE 1+ years? experience repairing Apple and/or mobile device products

· Strong computer literacy

· Results oriented, team oriented, and excellent attention to detail

· Working knowledge of Microsoft Office Suite

· Diagnostic and troubleshooting ability

· Ability to understand and carry out instructions furnished in various forms (written, oral or diagram)

· Strong written, verbal, and comprehension communication skills

· Knowledge of Apple and Microsoft applications and operating systems

PREFERRED QUALIFICATIONS:

· Apple iOS Certification

RESPONSIBILITIES:

· Evaluates incoming Apple iOS products and determines operational condition

· Unlock device if necessary

· Perform diagnostics and trouble shoot potential issues

· Disassemble, replace defective parts and perform repairs as necessary

· Works with Sales to evaluate the feasibility to repair and/or upgrade assets.

· Enters detailed asset information into the ERP system that is not auto-populated by the data security software.

· Evaluates inventory on hand to determine if parts are available for upgrade and/or repair. Submits orders for parts from inventory that are needed for upgrades, or submit a request for parts that are not currently in stock.

· Cross trains in all areas within Operations to ensure site flexibility and contribute to the development and ongoing improvement of the Operations systems and processes.