Assistant Director of Financial Aid, Federal Work-Study

Department

ESA College Aid

About the Department

Reporting directly to the Assistant Vice President of Financial Aid and Enrollment Technology, the Financial Aid office at the University of Chicago provides exceptional customer service to all students and families requesting assistance in financing their education. The Office of Financial Aid has a staff of 20, including advisors, counselors, and assistant directors. For more information visit https://financialaid.uchicago.edu/.

Job Summary

Oversees and manages all aspects of the Federal Work-Study program, ensuring timely and accurate reporting, awarding, and processing of the Federal Work-Study program. Serves as a liaison between the College, Graduate schools, the Office of Financial Aid, Career Advancement, off campus partners, Human Resources, and Financial Services for all Federal Work-Study processes and programming.

Responsibilities

• Ensures compliance with federal, state, local, and financial aid requirements surrounding the Federal Work-Study program and student employment.
• Maintains the Federal Work-Study section of the Office of Financial Aid website and assists with maintaining the UChicago Handshake website when needed.
• Assists in the completion of institutional reporting, year-end audits, and federal reporting requirements, as needed.
• Responsible for bi-weekly, monthly, and annual accounting and reconciliation of the Federal Work-Study program
• Serves as a resource for students, on and off-campus partners, departmental liaisons, and employing agencies regarding student employment.
• Creates and maintains federal, state, and institutional financial aid policies and procedures for the Federal Work-Study program; trains University staff and partners on Federal Work-Study best practices and guidelines.
• Counsels students and families; performs need analysis; completes the verification process on selected files; reviews appeals; and packages awards by assigning different types of financial aid to meet demonstrated need.
• Represents the Office of Financial Aid at various on and off-campus events as needed, including occasional evening and weekend hours.
• Coordinates timely responses to all email and telephone contacts from students.
• Analyzes the maximum aid needed to students yet remain within government guidelines and overall budget limitations for aid distribution.
• Communicates financial aid policies and programs to currently enrolled students with moderate guidance.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree.
• Advanced degree.

Experience:

• A minimum of three (3) years of experience in a financial aid office setting.

Technical Skills or Knowledge:

• General knowledge of Microsoft Office.
• Exemplary knowledge of Oracle's Campus Solutions (PeopleSoft) software.
• Processing of knowledge of Common Origination & Disbursement Web Site (COD) and National Student Loan Data System (NSLDS).
• Advanced knowledge of Workday's human resources applications.
• Familiarity with Education Department systems.

Preferred Competencies

• Superb written and verbal communication skills.
• Knowledge of federal and state financial aid programs and regulations.
• Extensive knowledge of the Federal Work-Study program.
• General knowledge of federal, state, and local laws governing student employment.
• Provide superior customer service to a wide variety of constituents in a fast-paced environment.
• Exceptional analytical, verbal, and written communication, problem-solving, and organizational skills.
• Handle several projects simultaneously and to work well under pressure.
• Work independently and as part of a team.
• Maintain confidentiality.

Working Conditions

• This position has a hybrid work schedule. Regular in-office presence is required on UChicago's main campus in Hyde Park.
• May be asked to work 1-2 weekends per year.
  

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

Job Family

Student Affairs & Services

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Requires Compliance with University Covid-19 Vaccination Requirement

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.