Business Process Analyst I/II

Overview:

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA).  Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy.  Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.  In this environment, the best ideas need to be voiced and every opinion matters.  As such, MSTS places great value on Diversity, Equity, and Inclusion and is committed to a diverse and equitable workforce, with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, and perspectives.

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.  
• MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

NNSS COVID-19 attestation requirements: https://www.nnss.gov/pages/nfo/WorkingForMSTS.html

The Information Technology Directorate is seeking an innovative individual to facilitate the expanding MSTS Maximo environment. The development projects will demand a high degree skill communicating with customers and helping to drive improved development and customer satisfaction.

Key Responsibilities

Business Process Analyst I:

• Conduct analysis of business information systems using applied knowledge (systems approach) and assists in determining appropriate solutions for problems.
• Assist in collecting, assembling and analyzing requirements to meet the needs of the organization.
• Facilitate better communication between functional customer teams and technical teams.
• May coordinate and assist in project tasks, such as end user testing and incident triage.
• May assist in data entry and performance reporting for the team.
• Work with the developer team/ customers to provide a detailed development package to better scope innovation.
• Ability to work-flow out customer request processes.
• Perform other duties assigned by Management.

Business Process Analyst II:

• Conduct analysis of business information systems using applied knowledge (systems approach) and assists in determining appropriate solutions for problems.
• Assist in collecting, assembling and analyzing requirements to meet the needs of the organization.
• Ensure strong communication between functional customer teams and technical teams.
• May need to drive/champion project tasks regarding communication to drive develop deliverables.
• May assist in data entry and performance reporting for the team.
• Ability to de-construct process requirements and provide detailed information for developers to better design.
• Ability to finalize customer requirements with limited input from the developer team.
• Perform other duties assigned by Management.

Due to the nature of our work, US Citizenship is required for all positions.

Business Process Analyst I:

• Bachelor's degree in a computer-related or business related field.
• Experience working with work-flows and process design.
• Has knowledge of an information technology or project management framework.
• Ability to type at least 65-70 words a minute.
• Preferred skills:
  • Experience with Maximo solutions
  • Experience with ServiceNow
  • Experience working with Agile project method.
• The primary work location will be at the Losee Road facility in North Las Vegas, Nevada. Work may be performed remotely within the contiguous United States, in accordance with Company policy.
• Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
• Must possess a valid driver’s license.

Business Process Analyst II:

• Bachelor's degree in a computer-related or business related field, plus two years experience working in a IT or process intake field.
• One year experience developing process improvements.
• Experience working with work-flows and process design.
• Experience working with Agile project methods.
• Ability to type at least 65-70 words a minute.
• Preferred:
  • Experience with Maximo solutions
  • Experience with ServiceNow
• The primary work location will be at the Losee Road facility in North Las Vegas, Nevada. Work may be performed remotely within the contiguous United States, in accordance with Company policy.
• Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
• Must possess a valid driver’s license.

Ability to obtain a HSPD-12 Personal Identity Verification credential under the Department of Energy Order 206.2, ‘Identity, Credential, and Access Management,’ and Supplemental Directive NNSA SD 206.2, ‘Implementation of Personal Identity Verification for Uncleared Contractors.’

MSTS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.

Annual salary range for this position is: $49,379.20 - $91,166.40. 

Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.