Sales Associate Job Description Sample Template

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We are seeking a motivated, positive sales associate to join our growing team. In this position, you will drive sales by assisting customers with their buying experience. We are looking for a go-getter with an aptitude for persuasive communication and a drive to succeed.

• Greet customers upon entrance
• Seek out customers to check on purchase progress
• Assess customer needs and wants; answer customer questions and concerns
• Provide appropriate product recommendations
• Ensure merchandise is in-stock and displayed on shelves in a presentable manner
• Use point of sale (POS) system to conduct purchase transactions
• Process merchandise returns
• Assist in product inventory procedures
• Cross-sell and upsell products
• Memorize in-store promotions and special offers in order to communicate to customers
• Build relationships with customers, especially regular customers
• Team up with co-workers to ensure customer satisfaction
• Educate customers on new arrivals and future product arrivals
• Follow opening and closing procedures thoroughly
• Meet (and preferably exceed) monthly and quarterly sales quotas
• Make suggestions on ways to improve sales and boost revenue
• Go the “extra mile” to drive sales

• High School diploma or equivalent; bachelor's degree a plus
• Proven experience in a retail sales environment
• Track record of meeting sales quota or exceeding sales quota
• Knowledge of customer market dynamics
• Strong customer service and communication skills
• Proficiency in English
• Basic math skills
• Familiarity with POS system a plus
• Familiarity with inventory procedures a plus
• Friendly, approachable personality
• Punctuality
• Ability to perform and sell under pressure
• Flexible schedule (i.e., available to work weekends, nights, and/or holidays when necessary)