Order Fulfillment Specialist Job Description Sample Template
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This free Order Fulfillment Specialist job description sample template can help you attract an innovative and experienced Order Fulfillment Specialist to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
Order Fulfillment Specialist Job Summary
We are seeking a highly motivated individual to join our company as an Order Fulfillment Specialist. As part of our fulfillment team, you manage inventory, receive and fulfill orders in an efficient manner, and process returns. This is a fast-paced and occasionally physical position, meaning you must be able to stand, crouch, and lift objects and parcels throughout your shift. Our ideal candidate has prior experience with order fulfillment software and strong data entry and customer service skills.
Order Fulfillment Specialist Duties and Responsibilities
- Receive and fulfill orders in a timely, efficient manner
- Track all orders via delivery software
- Note inventory levels and alert supervisors to potential issues
- Answer phone calls, process returns, and provide online customer service
Order Fulfillment Specialist Requirements and Qualifications
- A high school diploma or GED certificate
- Prior experience with fulfillment software preferred
- The physical ability to stand, crouch, and lift objects throughout a standard workday
- Strong interpersonal and communication skills
- Computer proficiency
- Attention to detail
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