Office Staff Job Description Sample Template

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We are seeking a reliable, organized office staff employee to join our growing company. In this position, you will assist in daily operations and clerical tasks. You should possess incredible multitasking and organizational abilities, be able to effectively prioritize assignments, and complete them in a timely manner. A positive attitude, strong work ethic, and customer service focus are a must.

• Collaborate with management to complete necessary projects; work independently on prior delegated tasks
• Ensure an organized, clean, and tidy workspace
• Maintain and re-stock office supplies as needed
• Monitor and use office equipment and materials (computers, printers, fax machines, copiers, physical files, etc.)
• Complete basic bookkeeping and record keeping duties
• Report any problems with office equipment; help resolve the issues if possible
• Answer phones, direct calls, take and deliver messages as needed; prepare outgoing mail (including prepping larger packages for sending); sort and deliver incoming mail to appropriate persons
• Help to immediately resolve and mediate customer complaints
• Arrange and schedule meetings, appointments, and events for management, including coordinating calendars and securing meeting spaces; plan travel arrangements for out of town conferences; keep calendars and remind all parties of upcoming events
• Take meeting notes and transcribe into email, document, or spreadsheet form

• High school diploma or GED equivalent
• Computer literate; proficient using Microsoft Suite
• Confident using office machinery (printers, fax machines, photocopiers, etc.)
• Fast and proficient typist
• Strong verbal and written communication skills; excellent customer service skills

• Previous office experience and understanding of office procedures and processes a major plus