This free Guest Services Manager job description sample template can help you attract an innovative and experienced Guest Services Manager to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
We are currently seeking a Guest Services Manager to help us maintain a high standard of guest satisfaction. In this role, you will oversee our front office staff, primarily focusing on our concierges, receptionists, and porters. You will also coordinate with our housekeeping, valet, and sales managers to ensure that every guest has an exceptional experience throughout their stay. Applicants must have a postsecondary degree in the hospitality field or experience in hospitality management, preferably in a large hotel or resort.