What does a scheduler do?

A surgery scheduler is a planner who oversees tasks related to administration in a surgical setting. In this role, you primarily schedule, track, and cancel appointments and process payments and insurance information. Most surgery schedulers work in a hospital or clinic, so you must be comfortable working in a fast-paced, and perhaps stressful, environment. You may work in an office setting with administrative staff or at a front desk where you interact with patients. You schedule procedures over the phone and in person and perform other clerical duties such as maintaining records while following HIPAA guidelines, filing paperwork, and coordinating with surgeons to enhance the overall organization of the surgery department.