Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...
60 Ymca Customer Service Jobs Hiring Near You
Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...
Member Experience Representative/fire Life Safety Director (greenpoint Ymca)
Brooklyn, NY · On-site
$20 - $22/hr
The YMCA of Greater New York offers a variety of benefits to its staff members, including ... Three (3) to five (5) years of customer service experience * Fire Safety Directors Certificate.
Member Experience Representative/fire Life Safety Director (greenpoint Ymca)
Brooklyn, NY · On-site
$20 - $22/hr
The YMCA of Greater New York offers a variety of benefits to its staff members, including ... Three (3) to five (5) years of customer service experience * Fire Safety Directors Certificate.
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Lifeguard Instructor --- Mountain Brook YMCA
Birmingham, AL · On-site
$16/hr
As a YMCA Red Cross Lifeguard Instructor, you'll teach essential lifesaving skills, mentor future ... Commitment to providing exceptional customer service Requirements * Current American Red Cross ...
Lifeguard Instructor --- Mountain Brook YMCA
Birmingham, AL · On-site
$16/hr
As a YMCA Red Cross Lifeguard Instructor, you'll teach essential lifesaving skills, mentor future ... Commitment to providing exceptional customer service Requirements * Current American Red Cross ...
Member Engagement Specialist -- Shades Valley YMCA
Homewood, AL · On-site
$18/hr
This position focuses on member and nonmember engagement and connection to YMCA programs, including ... Experience leading and training staff to deliver exceptional customer service. * Knowledge of ...
Member Engagement Specialist -- Shades Valley YMCA
Homewood, AL · On-site
$18/hr
This position focuses on member and nonmember engagement and connection to YMCA programs, including ... Experience leading and training staff to deliver exceptional customer service. * Knowledge of ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Uses the YMCA's 15 Service Basics, 3 Touch Model and Standard Service Response phrases when ... Previous customer service, sales or related experience. * Basic knowledge of computers. * Must pass ...
Uses the YMCA's 15 Service Basics, 3 Touch Model and Standard Service Response phrases when ... Previous customer service, sales or related experience. * Basic knowledge of computers. * Must pass ...
Member Services Associate
Wallingford, CT · On-site
... customer service to YMCA members. They will be well versed and educated on all facets of YMCA programs and services and will be able to articulate this information to new and existing members. The ...
Member Services Associate
Wallingford, CT · On-site
... customer service to YMCA members. They will be well versed and educated on all facets of YMCA programs and services and will be able to articulate this information to new and existing members. The ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Wellness Internship - Flagler Heath Village YMCA
Saint Augustine, FL · On-site
$13.25 - $18/hr
Excellent customer service required Responsibilities and Duties: * Marketing Healthy Living ... YMCA Competencies (Leader): Values : Accepts and demonstrates the Y's values. Community
Wellness Internship - Flagler Heath Village YMCA
Saint Augustine, FL · On-site
$13.25 - $18/hr
Excellent customer service required Responsibilities and Duties: * Marketing Healthy Living ... YMCA Competencies (Leader): Values : Accepts and demonstrates the Y's values. Community
YMCA Paid Certifications required within 30 days of hire: CPR/AED, and First Aid * Excellent ... Previous customer service, sales or related experiencepreferred but not required * Must be able to ...
YMCA Paid Certifications required within 30 days of hire: CPR/AED, and First Aid * Excellent ... Previous customer service, sales or related experiencepreferred but not required * Must be able to ...
Membership Advisor - Desert Foothills YMCA
Scottsdale, AZ · On-site
$14.75 - $19.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
Membership Advisor - Desert Foothills YMCA
Scottsdale, AZ · On-site
$14.75 - $19.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
Membership Advisor - Tempe Family YMCA
$14 - $18.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
Membership Advisor - Tempe Family YMCA
$14 - $18.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
Membership Service Associate (Evenings and Weekends) - West Y
$12.50 - $16.75/hr
Under the direction of the Membership Director, the Member Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs and services. This ...
Membership Service Associate (Evenings and Weekends) - West Y
$12.50 - $16.75/hr
Under the direction of the Membership Director, the Member Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs and services. This ...
McArthur YMCA 1915 Citrona Drive, Fernandina Beach, FL 32034, United States Wildlight YMCA 251 ... Previous customer service, sales or related experience. * Basic knowledge of computers. * Must pass ...
McArthur YMCA 1915 Citrona Drive, Fernandina Beach, FL 32034, United States Wildlight YMCA 251 ... Previous customer service, sales or related experience. * Basic knowledge of computers. * Must pass ...
Lead Lifeguard - Trotter YMCA
$13 - $16.75/hr
... 2" customer service technique. * Assists the Aquatics Director with aquatics audits, drills and ... YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.
Lead Lifeguard - Trotter YMCA
$13 - $16.75/hr
... 2" customer service technique. * Assists the Aquatics Director with aquatics audits, drills and ... YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...
As a YMCA Sports Program Lead, you'll help ensure practices and game days run smoothly while ... Strong customer service and communication skills. * Experience working with youth, families, or ...
As a YMCA Sports Program Lead, you'll help ensure practices and game days run smoothly while ... Strong customer service and communication skills. * Experience working with youth, families, or ...
Membership Advisor Weekends - Desert Foothills YMCA
Scottsdale, AZ · On-site
$14.75 - $19.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
Membership Advisor Weekends - Desert Foothills YMCA
Scottsdale, AZ · On-site
$14.75 - $19.25/hr
The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...
YMCA Jobs Information
Do workers at the YMCA get paid breaks?
Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.
Does the YMCA pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 475 people who took the Breakroom Quiz between July 2025 and July 2026.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 475 people who took the Breakroom Quiz between July 2025 and July 2026.
At the YMCA, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between June 2025 and June 2026.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between June 2025 and June 2026.
Are part-time workers able to get health insurance from the YMCA?
Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at the YMCA?
Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 268 people who took the Breakroom Quiz between July 2025 and July 2026.
86% of people who work part-time say they don’t get paid time off
Based on data from 268 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from the YMCA affordable enough for their workers?
Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 130 people who took the Breakroom Quiz between May 2025 and April 2026.
82% of people say the health insurance costs are okay
Based on data from 130 people who took the Breakroom Quiz between May 2025 and April 2026.
Do people get paid time off at the YMCA?
Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 470 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people say they don’t get paid time off.
Based on data from 470 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 385 people who took the Breakroom Quiz between July 2025 and July 2026.
- 53% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 9% of people with changing schedules find out their shifts three weeks ahead of time.
- 20% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 385 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at the YMCA worry about hours?
Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 448 people who took the Breakroom Quiz between July 2025 and July 2026.
36% of people report they worry about getting enough hours.
Based on data from 448 people who took the Breakroom Quiz between July 2025 and July 2026.
Do the YMCA workers get to choose the shifts they work?
Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 537 people who took the Breakroom Quiz between June 2025 and June 2026.
75% report that they have enough control over which shifts they work.
Based on data from 537 people who took the Breakroom Quiz between June 2025 and June 2026.
How easy is it for the YMCA workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 349 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 349 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to get time off at the YMCA?
Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 411 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people report it’s easy to get time off.
Based on data from 411 people who took the Breakroom Quiz between July 2025 and July 2026.
Do the YMCA managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 418 people who took the Breakroom Quiz between July 2025 and July 2026.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 418 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at the YMCA spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 422 people who took the Breakroom Quiz between July 2025 and July 2026.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 422 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at the YMCA?
Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 450 people who took the Breakroom Quiz between July 2025 and July 2026.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 450 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a YMCA job good for students?
Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at the YMCA good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at the YMCA feel treated with respect by their managers?
Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 466 people who took the Breakroom Quiz between July 2025 and July 2026.
84% of people say they’re treated with respect by their managers.
Based on data from 466 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at the YMCA get to take their breaks without interruption?
Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 356 people who took the Breakroom Quiz between June 2025 and June 2026.
39% of people report that their breaks get interrupted.
Based on data from 356 people who took the Breakroom Quiz between June 2025 and June 2026.
Is it stressful to work at the YMCA?
Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 460 people who took the Breakroom Quiz between July 2025 and July 2026.
65% of people say they often feel stressed out at work.
Based on data from 460 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at the YMCA enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 420 people who took the Breakroom Quiz between July 2025 and July 2026.
83% of people report they enjoy their job.
Based on data from 420 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at the YMCA recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at the YMCA?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 462 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people report they got enough training when they started working here.
Based on data from 462 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at the YMCA?
Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 446 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 446 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think the YMCA’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 437 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 437 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how the YMCA is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 447 people who took the Breakroom Quiz between July 2025 and July 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 447 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Ymca?
What are the most popular categories at Ymca?
$14 - $18.75/hr
Other
Posted 6 days ago
YMCA rating
6.1
Based on 1,982 frontline employees who took The Breakroom Quiz
506th of 710 rated non-profit organizations
Job description
Description
GENERAL FUNCTION:Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs and services. This position has a direct bearing on overall retention and customer satisfaction.