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60 Ymca Customer Service Jobs Hiring Near You

YMCA

Child Watch Attendant - CMT YMCA

Maryville, IL · On-site

Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...

YMCA

Member Services Associate

Wallingford, CT

... customer service to YMCA members. They will be well versed and educated on all facets of YMCA programs and services and will be able to articulate this information to new and existing members. The ...

YMCA

Membership Advisor - Tempe Family YMCA

Tempe, AZ

$14 - $18.25/hr

The Valley of the Sun YMCA is honored to be among the top 50 YMCA associations in the United States ... Deliver excellent customer service to all members, guests, and program participants. * Be the ...

YMCA

Lead Lifeguard - Trotter YMCA

Houston, TX

$13 - $16.75/hr

... 2" customer service technique. * Assists the Aquatics Director with aquatics audits, drills and ... YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.

YMCA

Membership Lead - Duncan YMCA

Houston, TX · On-site

$12.25 - $15.25/hr

Provides prompt and courteous customer service to current and prospective members and guests in the ... YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.

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YMCA Jobs Information

Do workers at the YMCA get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.

Does the YMCA pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 475 people who took the Breakroom Quiz between July 2025 and July 2026.

At the YMCA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from the YMCA?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at the YMCA?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 268 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from the YMCA affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 130 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at the YMCA?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 470 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 385 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at the YMCA worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 448 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 537 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for the YMCA workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 349 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at the YMCA?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 411 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 418 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at the YMCA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 422 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at the YMCA?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 450 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a YMCA job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at the YMCA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 466 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 356 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at the YMCA?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 460 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 420 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at the YMCA?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 462 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at the YMCA?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 446 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think the YMCA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 437 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how the YMCA is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 447 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Ymca?
What are the most popular categories at Ymca?
Infographic showing various Customer Service job openings at Ymca in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.
Lifeguard (9AM-4 PM Shift) -- Mountain Brook YMCA

Lifeguard (9AM-4 PM Shift) -- Mountain Brook YMCA

YMCA

Birmingham, AL • On-site

$14/hr

Part-time

Posted 3 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,982 frontline employees who took The Breakroom Quiz

506th of 710 rated non-profit organizations

Job description

Make a Splash This Summer as a Lifeguard with the YMCA!

Looking for a job that's more than just a paycheck? Join our aquatics team and spend your days by the pool, building real-world skills, making friends, and keeping your community safe. As a YMCA Lifeguard, you're not just watching the water-you're making a difference every single shift.

What You'll Be Doing

  • Maintain constant surveillance of swimmers to ensure a safe aquatic environment.
  • Enforce pool rules while creating a positive and welcoming experience for members and guests.
  • Respond quickly and confidently to emergencies and provide appropriate lifesaving care when needed.
  • Monitor and record pool chemical levels to maintain water quality and safety.
  • Keep the pool deck and surrounding areas clean, organized, and hazard-free.
  • Assist members with questions and provide outstanding customer service.
  • Work collaboratively with Head Lifeguards and Aquatics Leadership.
  • Open and close the aquatic facility and complete daily operational tasks.

Why This Job Is a Great Fit

Whether you're looking for your first job or wanting to build valuable leadership experience, becoming a YMCA Lifeguard is a rewarding opportunity. You'll gain lifesaving skills, develop confidence, build friendships, and make a lasting impact by helping keep your community safe-all while working in an energetic and fun environment.

Perks & Benefits

  • Free YMCA membership for you and eligible household members
  • 50% discounts on many YMCA programs, including swim lessons, youth sports, childcare, camps, and more
  • Flexible scheduling to help balance work, school, and life
  • Opportunities for professional growth and advancement within the YMCA
  • Work for a mission-driven organization that invests in its employees and community

What We're Looking For

  • Must be at least 15 years old.
  • Responsible, dependable, and attentive to detail.
  • Strong communication and customer service skills.
  • Ability to remain calm and act decisively in emergency situations.
  • Positive attitude and ability to work well as part of a team.
  • Commitment to the YMCA's mission and core values of Caring, Honesty, Respect, and Responsibility.

Requirements

  • Current YMCA or American Red Cross Lifeguard Certification (including CPR/AED and First Aid), or the willingness and ability to obtain certification through YMCA-sponsored lifeguard training before employment.
  • Ability to swim 300 yards continuously.
  • Ability to lift at least 50 pounds.
  • Comfortable working indoors and outdoors in varying weather conditions.

Expectations

  • Arrive on time and prepared for every shift.
  • Maintain constant vigilance and proactively identify safety concerns.
  • Follow all YMCA safety policies, emergency procedures, and aquatic standards.
  • Participate in required trainings and team meetings.
  • Help maintain a clean, organized, and professional aquatic facility.
  • Deliver exceptional service to every member and guest.

What Success Looks Like

  • Swimmers enjoy a safe, welcoming, and well-supervised environment.
  • Emergencies are handled calmly, confidently, and according to YMCA standards.
  • Members feel supported, respected, and valued.
  • The pool area remains clean, organized, and operating efficiently.
  • You contribute to a positive team culture and represent the YMCA with professionalism every day.

More Than Just a Job

At the YMCA, lifeguards do more than watch the water-they build confidence, prevent emergencies, and create a safe place where families can have fun together. Every shift is an opportunity to develop lifelong skills, make meaningful connections, and strengthen your community through youth development, healthy living, and social responsibility.

Apply Today

Ready to make a splash while making a difference? Join the YMCA aquatics team and turn your skills into a meaningful role that keeps our community safe, active, and thriving. Apply today!

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