YMCA
YMCA

60 Ymca Customer Service Jobs Hiring Near You

FREE YMCA FAMILY MEMBERSHIP! $15-16.00 per hour Are you passionate about making a lasting impact on ... Motivated to maintain an excellent customer service reputation * Strong oral and written ...

As a YMCA Lifeguard, you're not just watching the water-you're making a difference every single ... Strong communication and customer service skills. * Ability to remain calm and act decisively in ...

New

PositionSummary: This position supports the work of the YMCA, a leading nonprofit, charitable ... Customer Service experience in a membership-basedorganization or similar environment * Security ...

Excellent customer service required Responsibilities and Duties: * Marketing Healthy Living ... YMCA Competencies (Leader): Values : Accepts and demonstrates the Y's values. Community

Member Service Associate - West

Wichita, KS · On-site

$13.25 - $17.75/hr

Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...

Member Service Staff

Woodbury, MN · On-site

$13 - $17/hr

The Woodbury YMCA Membership Team is seeking friendly, customer-focused individuals who enjoy ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

Lifeguard - Trotter YMCA

Houston, TX

$13.75 - $17/hr

... 2" customer service technique. * Reports suspicious and inappropriate behaviors and policy ... YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.

Member Service Staff

Minnetonka, MN · On-site

$13 - $16.75/hr

YMCA of The North Membership team is seeking friendly, customer-focused individuals who excel at ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

Responsible for all aspects of customer service - including greeting parents, handling questions ... The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA ...

Showing results 21-40

YMCA Jobs Information

Do workers at the YMCA get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.

Does the YMCA pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 475 people who took the Breakroom Quiz between July 2025 and July 2026.

At the YMCA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from the YMCA?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at the YMCA?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 268 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from the YMCA affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 130 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at the YMCA?

Some people get paid time off from work.
67% of people say they don’t get paid time off.
Based on data from 470 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 385 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at the YMCA worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 448 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 537 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for the YMCA workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 349 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at the YMCA?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 411 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 418 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at the YMCA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 422 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at the YMCA?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 450 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a YMCA job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at the YMCA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 68 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 466 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 356 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at the YMCA?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 460 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 420 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at the YMCA?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 462 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at the YMCA?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 446 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think the YMCA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 437 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how the YMCA is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 447 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various Customer Service job openings at Ymca in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.
Membership Service Associate (Opener) - Hutch YMCA

Membership Service Associate (Opener) - Hutch YMCA

YMCA

Hutchinson, KS • On-site

$13.75 - $18.25/hr

Full-time

Posted 23 days ago


YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,982 frontline employees who took The Breakroom Quiz

506th of 710 rated non-profit organizations


Job description

JOB RESPONSIBILITIES

  1. Providing excellent service by having a great knowledge of YMCA programs, services and systems.
  2. Effectively communicating the mission, vision and values of the YMCA.
  3. Responsible for following directions, being flexible and exhibiting friendly demeanor while working with people of all ages and backgrounds.
  4. Maintaining a safe and clean facility at all times.
  5. Providing excellent customer service through the following:
    • Exceeding the expectations of the members through fast and knowledgeable service
    • Greeting and becoming familiar with program participants and members by name
    • Handling all questions and concerns in a courteous, professional manner
    • Gathering feedback from members and share with supervisor to help improve service
    • Having a comprehensive knowledge of programs and facilities
    • Being prepared at all times to greet and help members
  6. Responsible for making membership retention a priority by;
    • Selling the YMCA's value, not just its facilities
    • Enforcing policies and procedures of the association to ensure a safe and professional environment
  7. Responsible for being observant and mindful of the impact the YMCA has on its members and the community.
  8. Having a comprehensive knowledge of the following YMCA systems:
    • Financial procedures: money handling, registrations and sales to ensure accuracy
    • Opening and closing procedures: perform as needed
    • Emergency procedures: being certified and prepared to implement in case of an emergency
  9. Constantly striving to improve the current services provided by:
    • Attending mandatory staff meetings and city wide customer service, sales and program trainings
    • Providing feedback and suggestions to improve services and/or systems
  10. Performing custodial duties as needed without being prompted.
  11. Supporting Strong Community Campaign efforts.
  12. Refraining from make negative comments on social networking sites.
  13. All other duties as assigned.

EFFECT ON END RESULT: Ensuring a positive, safe and enjoyable environment for all YMCA's members and staff; taking ownership of members needs and concerns, supporting overall value of association, and being part of a well-managed team that is engaged in building and fostering positive relationships.


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