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60 Ymca Customer Service Jobs Hiring Near You

YMCA

Front Desk Staff - West YMCA

Madison, WI · On-site

$15 - $16/hr

FREE YMCA FAMILY MEMBERSHIP! $15-16.00 per hour Are you passionate about making a lasting impact on ... Motivated to maintain an excellent customer service reputation * Strong oral and written ...

YMCA

Aquatics Coordinator - Ipswich YMCA

Ipswich, MA · On-site

The YMCA of the North Shore is seeking a Part-Time Aquatics Coordinator to join our team at the ... Build positive relationships through exceptional customer service and daily interactions. * Support ...

YMCA

Healthy Living Internship - YMCA

Jacksonville, FL

$14 - $18.75/hr

Excellent customer service required Responsibilities and Duties: * Marketing Healthy Living ... YMCA Competencies (Leader): Values : Accepts and demonstrates the Y's values. Community

YMCA

Night Auditor (West Side YMCA)

Manhattan, NY · On-site

$18/hr

This job requires precise attention to detail and customer service skills. Key Responsibilities ... The YMCA of Greater New York offers a variety of benefits to its staff members, including ...

YMCA

Member Service Associate - West

Wichita, KS

$13.25 - $17.75/hr

Under the direction of the Membership/Senior Program Director, the Membership Service Associate will provide leadership through excellent customer service by having a clear knowledge of YMCA programs ...

YMCA

Member Service Staff

Elk River, MN · On-site

$13.50 - $17.50/hr

Description YMCA of The North Membership team is seeking friendly, customer-focused individuals who ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

YMCA

Member Service Staff

Elk River, MN

$13.50 - $17.50/hr

YMCA of The North Membership team is seeking friendly, customer-focused individuals who excel at ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

YMCA

Member Service Staff

New Hope, MN

$13.25 - $17.25/hr

YMCA of The North Membership team is seeking friendly, customer-focused individuals who excel at ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

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Showing results 21-40

All JobsYmca Customer Service Jobs

YMCA Jobs Information

Do workers at the YMCA get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 187 people who took the Breakroom Quiz between August 2025 and August 2026.

Does the YMCA pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 333 people who took the Breakroom Quiz between August 2025 and August 2026.

At the YMCA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from the YMCA?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at the YMCA?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 176 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from the YMCA affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at the YMCA?

Some people get paid time off from work.
61% of people say they don’t get paid time off.
Based on data from 333 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 48% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 211 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at the YMCA worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 241 people who took the Breakroom Quiz between August 2025 and August 2026.

Do the YMCA workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for the YMCA workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 190 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at the YMCA?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 286 people who took the Breakroom Quiz between August 2025 and August 2026.

Do the YMCA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 296 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at the YMCA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 312 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at the YMCA?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 381 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a YMCA job good for students?

Most students say this is a good place to work if you’re studying.
97% of students report this is a good place to work if you’re studying.
Based on data from 230 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at the YMCA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 395 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 194 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at the YMCA?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 325 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at the YMCA enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 299 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at the YMCA recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 360 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at the YMCA?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 330 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at the YMCA?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 313 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think the YMCA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 309 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how the YMCA is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 316 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular jobs at Ymca?
What are the most popular categories at Ymca?
Infographic showing various Customer Service job openings at Ymca in the United States as of August 2026, with employment types broken down into 40% Full Time, 59% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Front Desk Attendant -- Mountain Brook YMCA

YMCA

Birmingham, AL • On-site

$11.22/hr

Part-time

This job post has expired today. Applications are no longer accepted.

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,987 frontline employees who took The Breakroom Quiz

567th of 767 rated non-profit organizations

Job description

Do you enjoy making people feel welcomed, connected, and inspired? A Front Desk Attendant role at the YMCA could be the perfect fit for you!

If you enjoy helping people, creating welcoming experiences, and making a positive first impression, the YMCA is looking for you! As a Member Services Associate, you'll connect people to programs, build meaningful relationships, and help create an environment where everyone feels welcomed, valued, and supported.

What You'll Be Doing

  • Welcome members, guests, and visitors with exceptional customer service.
  • Assist with memberships, program registrations, and account transactions.
  • Provide facility tours and help prospective members find the programs that best fit their goals.
  • Promote YMCA programs, events, and community resources.
  • Answer phones, respond to questions, and provide accurate information.
  • Process transactions using Daxko and maintain member records.
  • Support financial assistance applications while maintaining confidentiality.
  • Help keep the Welcome Center clean, organized, and inviting.
  • Work collaboratively with branch staff to ensure smooth daily operations.

Why This Job Is a Great Fit

If you love meeting new people, solving problems, and making someone's day a little better, this role is for you. Every interaction is an opportunity to create a positive experience, help someone reach their goals, and strengthen your community through the YMCA's mission.

Perks & Benefits

  • Free YMCA membership for you and eligible household members
  • 50% discounts on many YMCA programs, including swim lessons, youth sports, childcare, camps, and more
  • Flexible scheduling to help balance work, school, and life
  • Opportunities for professional growth and advancement within the YMCA
  • Work for a mission-driven organization that invests in its employees and community

What We're Looking For

  • Friendly, outgoing, and passionate about serving others.
  • Excellent communication and customer service skills.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Comfortable learning new technology, including membership software.
  • Flexible availability, including weekdays, evenings, and weekends.
  • Commitment to the YMCA's mission and core values of Caring, Honesty, Respect, and Responsibility.
  • Ability to successfully complete a background screening.
  • Ability to obtain First Aid/CPR/AED certification and complete required YMCA training before or shortly after employment, as required.

Expectations

  • Deliver outstanding customer service during every member interaction.
  • Maintain a welcoming, professional, and organized Welcome Center.
  • Accurately process memberships, registrations, and transactions.
  • Follow YMCA policies, safety procedures, and confidentiality standards.
  • Support child safety procedures, including secure check-in and check-out practices.
  • Participate in required trainings and staff meetings while contributing to a positive team culture.

What Success Looks Like

  • Members and guests feel welcomed, valued, and eager to return.
  • Front desk operations run smoothly and efficiently.
  • Members receive accurate information and excellent service.
  • Strong relationships help connect members to YMCA programs and services.
  • You create a positive first impression that reflects the YMCA's mission and values.

More Than Just a Job

At the YMCA, you're more than the person behind the front desk-you're the first smile members see, the person who helps families get connected, and an important part of creating a welcoming community. Every interaction helps strengthen lives through youth development, healthy living, and social responsibility.

Apply Today

Ready to make a difference one conversation at a time? Join the YMCA team as a Front Desk Attendantand help create an exceptional experience for every member, every visit. Apply today!

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