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60 Ymca Customer Service Jobs Hiring Near You

YMCA

Aquatics Director

Red Bank, NJ · On-site

$52K - $60K/yr

The Director will create the lesson schedule, deliver and manage swim lesson programs in the YMCA's CRM database (Daxko), instruct lessons and classes as well as conduct monthly in-service trainings.

YMCA

Support Services Center Rep - YMCA

Wichita, KS · On-site

$15.25 - $19.50/hr

Under the direction of the CRM System Administrator the Support Service Center Representative Level ... Commitment to the YMCA mission, vision and values * Must attend New Employee Orientation within 30 ...

YMCA

Member Service Associate - Newton YMCA

Newton, KS · On-site

... YMCA programs and services. This position has a direct bearing on overall retention and customer ... Minimum of one year experience in customer service and cash handling * Must have high school ...

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All JobsYmca Customer Service Jobs

YMCA Jobs Information

Do workers at the YMCA get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.

Does the YMCA pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

At the YMCA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
59% of people say they have to use vacation days when they’re out sick.
Based on data from 160 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from the YMCA?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 331 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at the YMCA?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 268 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from the YMCA affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 130 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at the YMCA?

Some people get paid time off from work.
58% of people say they don’t get paid time off.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 385 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at the YMCA worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 448 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 537 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for the YMCA workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 349 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at the YMCA?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 456 people who took the Breakroom Quiz between July 2025 and July 2026.

Do the YMCA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 418 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at the YMCA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 422 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at the YMCA?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 505 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a YMCA job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at the YMCA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at the YMCA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 517 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 356 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at the YMCA?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 516 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 469 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the YMCA recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at the YMCA?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at the YMCA?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 495 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think the YMCA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 489 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how the YMCA is doing?

Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between December 2025 and June 2026.
What are the most popular jobs at Ymca?
What are the most popular categories at Ymca?
Infographic showing various Customer Service job openings at Ymca in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution.
Customer Service Representative for YMCA Childcare

Customer Service Representative for YMCA Childcare

YMCA

Dallas, TX • On-site

$14.50 - $19.75/hr

Full-time

Posted 20 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,981 frontline employees who took The Breakroom Quiz

507th of 710 rated non-profit organizations

Job description

The YMCA Childcare Branch (Afterschool/Day Camp) is seeking a bilingual, service-oriented, "smile-can-be-heard" candidate to join a dynamic, caring, and diverse Team as a Customer Service Representative. In this role, the Team Member will provide front-line support to customers by responding to inquiries, managing customer complaints, and conducting account management in a timely and appropriate manner. To do well in this role, the Team Member should demonstrate emotional maturity, have experience with computers, and have reliable transportation with an ability to maintain a fixed schedule.

Home Office: Moorland at Oak Cliff Family YMCA. The staff member will complete a training period at our Coppell YMCA and transition to the Moorland at Oak Cliff Family YMCA in November.

Customer Service Representative Responsibilities:

  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Respond promptly to customer inquiries.
  • Communicate with customers through various channels (email, phone, in person)
  • Acknowledge and resolve customer complaints.
  • Become an expert with our YMCA and Childcare Brand and programs.
  • Assist with registration questions, forms, financial assistance applications, and requests.
  • Communicate and coordinate with colleagues, as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

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