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61 Ymca Customer Service Jobs Hiring Near You

YMCA

Member Customer Service Representative- Foster

Houston, TX · On-site

$13.75 - $18.75/hr

Promotes and incorporates the YMCA five core values into all activities. * Answers inquiries and provides information on YMCA membership and programs. * Provides prompt and courteous customer service ...

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YMCA Jobs Information

Do workers at the YMCA get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.

Does the YMCA pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between December 2025 and June 2026.

At the YMCA, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 182 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from the YMCA?

Most people who work part-time can't get health insurance.
89% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 330 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at the YMCA?

Most people who work part-time don’t get paid time off.
86% of people who work part-time say they don’t get paid time off
Based on data from 350 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from the YMCA affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 129 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at the YMCA?

Some people get paid time off from work.
56% of people say they don’t get paid time off.
Based on data from 73 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 57% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 540 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at the YMCA worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 624 people who took the Breakroom Quiz between June 2025 and June 2026.

Do the YMCA workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 536 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for the YMCA workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 476 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at the YMCA?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 597 people who took the Breakroom Quiz between June 2025 and June 2026.

Do the YMCA managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 586 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at the YMCA spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 590 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at the YMCA?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 70 people who took the Breakroom Quiz between December 2025 and June 2026.

Is a YMCA job good for students?

Most students say this is a good place to work if you’re studying.
95% of students report this is a good place to work if you’re studying.
Based on data from 461 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at the YMCA good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 85 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at the YMCA feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at the YMCA get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 419 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at the YMCA?

Some people feel stressed out here.
59% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at the YMCA enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at the YMCA recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at the YMCA?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 75 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at the YMCA?

Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think the YMCA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how the YMCA is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between December 2025 and June 2026.
What are the most popular jobs at Ymca?
What are the most popular categories at Ymca?
Infographic showing various Customer Service job openings at Ymca in the United States as of June 2026, with employment types broken down into 45% Full Time, 52% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution.
Aquatics Experience Director - Delaware YMCA

Aquatics Experience Director - Delaware YMCA

YMCA

Delaware, OH

$38K - $50K/yr

Full-time

Posted 2 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,977 frontline employees who took The Breakroom Quiz

490th of 687 rated non-profit organizations

Job description

Are you a creative and organized go-getter that enjoys helping others learn, grow, and thrive? If yes, and you have a background in Aquatics and a passion for water - we want to meet YOU! This position will join a team of vibrant professionals and members, and apply their skillset to focus on: our local Swim Teams, Staff recruitment, safety protocols, collaborations, customer service, and program innovation.

  1. Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors and healthy living practices.
  2. Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives. Establishes new program activities and expands programs within the community in accordance with strategic and operating plans.
  3. Recruits, hires, trains, develops, schedules and directs personnel as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete along with all inservice standards being met.
  4. Monitors and maintains daily pool operations and chemical levels to adhere to all state, local and YMCA of the USA health and safety regulations.
  5. Conducts certification courses in American Red Cross courses. Teaches inservices in accordance with association policies and standards.
  6. Secures and schedules pool facilities. Maintains accurate records of pool chemical levels.
  7. Works with Executive Director on Aquatics budget creation and management.
  8. Maintains inventory and recommends purchases as needed.
  9. Assists in branch special events.
  10. Demonstrate strong listening skills to learn member interests and connect them with programs and experiences that will meet their needs.
  11. Responds to all member and community inquiries and complaints in timely manner.
  12. Collaborates with the branch executive director to ensure the safe and responsible operation of the Y including rotating responsibilities for overall facility supervision & program coverage and actively participates in branch philanthropy efforts, special events, meetings and training sessions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, and distance vision. The noise level in the work environment is usually moderate.

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