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60 Uber Enterprise Manager Jobs (Flexible Options) Near Me

Uber Technologies, Inc.

Program Manager

New York, NY · On-site +1

About the role and team Leading programs at Uber means setting direction in motion, not waiting for ... launch new enterprise-wide tools or systems; * Building retrieval-augmented generation (RAG ...

Uber Technologies, Inc.

Program Manager

New York, NY · On-site

About the role and team Leading programs at Uber means setting direction in motion, not waiting for ... launch new enterprise-wide tools or systems; * Building retrieval-augmented generation (RAG ...

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Uber Jobs Information

What is it like to work at Uber?

Uber is a dynamic and innovative company that prioritizes a culture of experimentation, collaboration, and customer-centricity. The company's structure is divided into various teams, including engineering, product, and operations, which work together to develop and improve its ride-hailing and food delivery services. Working at Uber may appeal to candidates who are passionate about technology, entrepreneurship, and making a significant impact on the way people move around cities and access essential services.

What makes Uber an attractive place to work?

Uber is a leading technology company that has revolutionized the transportation industry with its innovative approach to ride-sharing and logistics. The company's workplace culture values collaboration, creativity, and innovation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. Joining Uber offers a chance to be part of a dynamic and rapidly growing organization, with opportunities for professional growth, skill development, and making a meaningful impact on the way people move around the world.

Do workers at Uber get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Uber pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

At Uber, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Do part-time workers get paid time off at Uber?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Uber affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Uber?

Most people don’t get paid time off from work.
80% of people say they don’t get paid time off.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Uber worry about hours?

Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Uber workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Uber workers to change shifts?

Most people find it easy to change shifts.
96% of people report that it’s easy to change shifts if they need to.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Uber?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Do Uber managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 82 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Uber spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
54% of people report that their job takes up time that they don’t get paid for.
Based on data from 82 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Uber?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Is a Uber job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Uber good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Uber feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Uber?

Some people feel stressed here.
42% of people say they often feel stressed at work.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people at Uber recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get enough training when they start at Uber?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people get support to advance at Uber?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Uber’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and August 2026.

Do workers feel well informed about how Uber is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

What other companies are hiring for Enterprise Manager jobs?

What are the most popular jobs at Uber?

What are the most popular categories at Uber?

Sr Customer Success Manager - Global Delivery Partnerships

Uber Technologies, Inc.

Chicago, IL • On-site, Remote

Full-time

Retirement

Posted 7 days ago

Key responsibilities

  • Manage relationships with Uber's most strategic global merchant partners and ensure their operational health.

  • Identify systemic operational challenges across regions, design scalable solutions, and lead cross-functional escalations when merchant performance is at risk.

  • Conduct analyses, global QBRs, and executive business reviews to surface trends and inform strategic decisions for merchant partners and Uber leadership.

Uber rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description

About the Role

As a Senior Customer Success Manager on the Global Delivery Partnerships team, you will serve as a strategic leader and global point of accountability for merchant operations and health across Uber's delivery platform. You will manage relationships with Uber's most strategic global merchant partners, influence cross-regional programs and teams, and help shape how we go to market. 

You will operate globally - navigating multi-market complexity, coordinating across regional commercial teams, and ensuring consistent execution and outcomes for enterprise-level partners worldwide.

You are 70% focused on driving merchant operational health and strategic growth across global accounts, and 30% on enabling revenue expansion in close partnership with Global Account Executives and regional leadership.

What You'll Do

  • Global Account Leadership: Own end-to-end operational health for a portfolio of Uber's most complex, high-value global merchant partners - serving as a strategic point of contact and driving alignment across markets, regions, and internal teams.
  • Operational Strategy & Escalation: Identify systemic operational challenges across regions, design scalable solutions, and lead cross-functional escalations involving various teams when merchant performance is at risk.
  • Performance & Insights: Conduct analyses, global QBRs and executive business reviews; synthesize performance signals across markets to surface trends and inform strategic decisions for both merchant partners and Uber leadership.
  • Product Adoption & Expansion: Define and drive global product adoption strategies for Uber's full suite (eg end points implemented); partner with Product teams to influence roadmap based on merchant needs at scale.
  • Cross-Functional & Regional Collaboration: Act as a connective layer between regional CSM teams, Global AMs, and HQ functions - ensuring consistent strategy, sharing best practices, and driving alignment on global initiatives.
  • Retention & Growth: Lead retention strategy for high-value global accounts; develop proactive intervention frameworks and partner with AMs on upsell and cross-sell opportunities that drive long-term revenue growth.

Basic Qualifications

  • At least 5 years of full time experience
  • Experience in B2B Customer Success, Account Management, Strategy, or Operations - with demonstrated experience managing complex, enterprise-level accounts
  • Bachelor's degree in Economics, Finance, Business Administration, or a related field
  • Proven track record of driving measurable outcomes (retention, adoption, revenue growth) across large, multi-stakeholder accounts

Preferred Qualifications

  • Strategic Thinking - Ability to see beyond individual accounts, identify patterns across markets, design scalable programs, and influence organizational direction
  • Operational Excellence - Track record of diagnosing systemic inefficiencies and implementing solutions that scale across regions
  • Cross-Functional Leadership - Experience driving alignment across Product, Engineering, Finance, and regional Operations teams
  • Experience in food delivery, marketplace platforms, or high-growth global tech companies
  • Experience in management consulting, enterprise SaaS, or a global strategic account role
  • Proficiency in SQL or comfort working with data teams to extract and interpret performance data
  • Ability to communicate complex, multi-market performance narratives clearly to senior and executive audiences
  • Analytical ability- Comfortable working with data and performance metrics; ability to translate insights into clear, actionable recommendations for merchants and internal stakeholders
  • Experience working across multiple geographies or managing globally distributed partnerships
  • Strong executive presence - able to engage and influence VP/C-suite stakeholders at merchant partners and internally

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Chicago, IL-based roles: The base salary range for this role is USD $140,000 per year - USD $155,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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