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65 Cummins Customer Service Jobs Hiring Near You

Cummins

Marine Field Service Diesel Technician

Portland, OR · On-site

$28.50 - $38.25/hr

... with Cummins standards and customer requirements. Maintain detailed and accurate service ... documentation, including repair records, warranty claims, and time entries. Ensure all work adheres ...

Cummins

Service Administrator

Downey, CA · On-site

$72K - $108K/yr

Warranty Process - Analyzes customer issues to verify root cause of failure and associated progressive damage using Cummins published service information; interprets the warranty administration ...

Cummins

Marine Field Service Diesel Technician

Portland, OR · On-site

$29.25 - $39.25/hr

... with Cummins standards and customer requirements. Maintain detailed and accurate service ... documentation, including repair records, warranty claims, and time entries. Ensure all work adheres ...

Cummins

Service Administrator

Downey, CA

We are looking for a talented Service Administrator to join our Distribution business in (Downey ... customer concerns regarding Cummins' or distributor warranties Explains charges to customers ...

Cummins

Service Administrator

Downey, CA

We are looking for a talented Service Administrator to join our Distribution business in (Downey ... customer concerns regarding Cummins' or distributor warranties Explains charges to customers ...

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Cummins Jobs Information

What is it like to work at Cummins?

Cummins is a company that values diversity, equity, and inclusion, with a culture that emphasizes collaboration, innovation, and community involvement. The company has a global presence with a diverse range of roles, from engineering and manufacturing to sales and customer support, and offers a dynamic work environment with opportunities for professional growth and development. Working at Cummins may appeal to candidates who are passionate about making a positive impact on the environment and society, as the company is committed to powering a more sustainable future through its products and services.

What makes Cummins an attractive place to work?

Cummins is a leading global power technology leader known for its commitment to innovation, sustainability, and customer satisfaction, with a strong presence in the heavy-duty engine and power generation markets. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on cutting-edge projects and develop skills in a variety of fields. Joining Cummins provides a chance to be part of a global organization that values diversity, inclusion, and employee development, with opportunities to make a meaningful impact in the industry and contribute to the company's mission to make people's lives better by powering a more prosperous world.

Do workers at Cummins get paid breaks?

Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cummins pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cummins, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cummins affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cummins?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 8% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 72 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Cummins worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
66% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Cummins workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cummins?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cummins managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Cummins spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Cummins?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cummins job good for students?

Most students say this is a good place to work if you’re studying.
67% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Cummins good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cummins?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cummins recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cummins?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cummins?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cummins’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cummins is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Cummins?

    What are the most popular jobs at Cummins?

    What are the most popular categories at Cummins?

    Infographic showing various Customer Service job openings at Cummins in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

    Customer Service and Warehouse Operator

    Cummins

    Wichita, KS

    $15.25 - $18/hr

    Full-time

    Medical, Dental, Life, Retirement

    Re-posted 11 days ago

    Cummins rating

    8.0

    Company rating: 8.0 out of 10

    Based on 264 frontline employees who took The Breakroom Quiz

    136th of 540 rated manufacturers

    Job description

    Job Summary:

    Under some supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch goods in a factory or warehouse. Receive incoming goods; check for damage and for discrepancies between goods and invoices. Accurately sort, label, store goods and arrange storage to optimize warehouse space. Pick, pack, and dispatch outgoing goods according to written or verbal requests or orders. Certified to operate forklifts or other warehouse machinery.

    We are looking for a talented Customer Service and Warehouse Operator to join our Distribution business in (Wichita, KS).

    This is 100% onsite 

    Will make an impact in the following ways:

    • Receive, inspect, sort, label, store, pick, pack, and ship materials accurately and efficiently
    • Operate powered industrial equipment such as forklifts, reach trucks, order pickers, and pallet riders to support warehouse operations
    • Complete inventory transactions and maintain accurate records using warehouse management systems and business software
    • Perform quality inspections on incoming and outgoing materials to identify damage, discrepancies, or non-conforming products
    • Support customer service and parts sales activities by assisting customers, processing orders, and responding to product inquiries
    • Maintain a safe, clean, and organized work environment while adhering to Cummins Health, Safety & Environmental (HSE) policies and procedures
    • Collaborate with warehouse, parts, operations, and customer service teams to meet business and customer expectations
    • Participate in continuous improvement initiatives focused on safety, quality, material flow, productivity, and employee development
    Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
    • Customer Service & Sales: Greet customers promptly, determine their needs, and assist them in finding the correct parts or accessories. 
    • Parts Sales: Process part orders, upsell relevant products, and handle cash or credit transactions accurately.

    • Product Knowledge: Answer questions regarding part compatibility, warranties, and installation, maintaining a high level of technical and product knowledge.

      Education, Licenses, Certifications: 
      High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
      Requires certification to operate powered industrial vehicles (reach trucks, order pickers, pallet rider, etc.) and/or other heavy machinery.
      This position may require licensing for compliance with export controls or sanctions regulations. 
      Experience: 
      Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.  

      Compensation and Benefits

      Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.

    In order to be successful in this role you will need the following:

    • Experience working in warehouse, distribution, manufacturing, parts, or logistics environments
    • Ability to safely operate powered industrial vehicles and warehouse equipment
    • Experience receiving, storing, picking, packing, and shipping materials
    • Strong attention to detail with the ability to perform inventory and quality control activities
    • Ability to use warehouse systems, scanners, computer applications, and inventory management tools
    • Strong customer service and communication skills with the ability to assist internal and external customers
    • Ability to work independently, prioritize tasks, and maintain accuracy in a fast-paced environment
    • Forklift certification or the ability to obtain required certifications
       

    What Cummins employees say

    Pay

    Benefits

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    Workplace

    Get the full story on Breakroom

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    About Cummins

    Sourced by ZipRecruiter

    Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

    Industry

    Transportation equipment manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Columbus, IN, US

    Year founded

    1919

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