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62 Xerox Help Desk Analyst Jobs Hiring Near You

Whopper Technologies

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

Technical Support Specialist (Help Desk Analyst) Location: Memphis, TN (Onsite 5 Days/Week, Monday ... Install, configure, and support network and local printers (HP, Xerox, Lexmark, and similar devices)

GrayRobinson

Help Desk Analyst

Melbourne, FL

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Tampa, FL

$19.25 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Orlando, FL

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Lakeland, FL

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Jacksonville, FL

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Community Options

Help Desk Analyst

Princeton, NJ

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

ECS

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month Responsibilities include: * Field incoming help requests from end users via both telephone and e-mail in a ...

GrayRobinson

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Experis

Help Desk Analyst

Charlotte, NC

$20 - $27.25/hr

As a Help Desk Analyst, you will be part of the Cybersecurity Support team supporting enterprise-wide data cleanup initiatives. The ideal candidate will demonstrate strong communication skills ...

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...

1872 Consulting

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst The Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will ...

Agile Defense

Help Desk Analyst

Quantico, VA

$65K - $70K/yr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Din Tai Fung North America

Help Desk Analyst

Arcadia, CA · On-site

$28.10 - $33.65/hr

Help Desk Analyst Compensation: $28.10 - $33.65 per hour The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience ...

1872 Consulting

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst The Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm Description: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.

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Xerox Jobs Information

What is it like to work at Xerox?

Xerox is a company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages employees to think creatively and work together to drive business growth.

The company has a diverse range of teams and departments, including research and development, sales, and customer support, with a focus on providing excellent service to its customers. Xerox's work environment is designed to be flexible and adaptable, with various work arrangements and benefits to support employees' work-life balance.

Working at Xerox may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects and develop skills in areas such as artificial intelligence, cybersecurity, and data analytics.

What makes Xerox an attractive place to work?

Xerox is a well-established leader in the document technology and services industry, with a long history of innovation and a commitment to helping people work more efficiently and effectively. The company offers a dynamic work environment that values collaboration, creativity, and continuous learning, with opportunities for employees to work on cutting-edge projects and develop new skills. Joining Xerox can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a stable and supportive organization.

Do workers at Xerox get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Xerox pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

At Xerox, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Xerox affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Xerox?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 25% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.

Do workers at Xerox worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Xerox workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Xerox workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at Xerox?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Xerox managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Xerox spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Xerox?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and July 2026.

Is working at Xerox good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Xerox feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Xerox?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Xerox recommend working with their team?

Not many people recommend working with their team.
70% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Xerox?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Xerox?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Xerox’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Xerox is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Help Desk Analyst jobs?

What are the most popular jobs at Xerox?

What are the most popular categories at Xerox?

Infographic showing various Help Desk Analyst job openings at Xerox in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 87% Physical, 9% Hybrid, and 4% Remote job distribution.

Help Desk Analyst

Whopper Technologies

Memphis, TN • On-site

$20 - $27.25/hr

Contractor

Re-posted 11 days ago

Job description

Job Title: Technical Support Specialist (Help Desk Analyst)
Location: Memphis, TN (Onsite 5 Days/Week, Monday–Friday, 8AM–5PM)
Seniority on the skill/s required on this requirement: Mid-Level (Tier 1/Tier 2)
Estimated Duration: 18 Months + Extensions (Long-term contract; potential for permanent conversion)
Work authorization: Any (candidate must be authorized to work in the US)

Job Summary:
We are seeking a hands-on Technical Support Specialist to provide Tier 1 and Tier 2 desktop support for enterprise end users. This individual will be responsible for troubleshooting hardware and software issues, deploying and configuring endpoint devices, supporting Microsoft and Apple environments, and delivering exceptional customer service in a fast-paced enterprise environment. The ideal candidate is customer-focused, enjoys solving technical problems, and has experience supporting Windows and macOS workstations, Microsoft 365, Microsoft Entra ID, Microsoft Intune, mobile devices, and a broad range of endpoint hardware.

Responsibilities:

  • Provide Tier 1 and Tier 2 technical support for desktop hardware, software, and endpoint devices.
  • Troubleshoot and resolve issues involving Windows and macOS computers, Microsoft 365 applications, printers, mobile devices, and desktop peripherals.
  • Deploy, image, configure, and maintain desktops, laptops, mobile devices, and related endpoint hardware.
  • Administer and support Microsoft Entra ID (Azure Active Directory) and Microsoft Intune for endpoint management.
  • Configure, support, and troubleshoot Apple macOS devices, iPhones, iPads, and mobile applications.
  • Install, configure, and support network and local printers (HP, Xerox, Lexmark, and similar devices).
  • Collaborate with infrastructure and engineering teams to troubleshoot and resolve escalated technical issues.
  • Maintain accurate inventory records for computers, monitors, printers, mobile devices, and other IT assets.
  • Support workstation deployments, hardware refreshes, office moves, and new employee equipment setups.
  • Participate in special IT projects and departmental initiatives as assigned.
  • Deliver exceptional customer service while communicating effectively with both technical and non-technical users.

Requirements:
Required Technical Skills

  • Enterprise Windows desktop support
  • Microsoft Entra ID (Azure Active Directory)
  • Microsoft Intune Endpoint Management
  • Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
  • macOS and Apple device support
  • Apple iOS and mobile device support
  • Desktop imaging, deployment, and configuration
  • Desktop and laptop hardware troubleshooting
  • Network and local printer support
  • Desktop peripherals (scanners, storage devices, docking stations, and related equipment)
  • Strong understanding of PC and laptop hardware components
  • Excellent troubleshooting and problem-solving abilities

Professional Qualifications

  • Bachelor's degree in Computer Science or a related technical field, relevant technical certifications, or a minimum of three years of enterprise desktop support or service desk experience.
  • Experience supporting Microsoft Windows and Apple environments.
  • Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
  • Excellent verbal and written communication skills.
  • Exceptional customer service and interpersonal skills.
  • Ability to prioritize multiple support requests in a fast-paced environment.
  • Ability to interpret and execute complex written and verbal instructions.
  • Valid driver's license required.

Preferred Qualifications

  • Experience supporting medium to large enterprise environments.
  • Experience with endpoint deployment, lifecycle management, and asset tracking.
  • Familiarity with enterprise endpoint security and device management best practices.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.

Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.