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20 Vanguard Help Desk Analyst Jobs Hiring Near You

Vanguard

Marketing Strategy Lead Analyst

Malvern, PA

At Vanguard Personal Investor Marketing, we're on a mission to help individuals achieve financial ... world-class investment products and services. Our team plays a critical role in shaping how we ...

Vanguard

Wealth Planning Consultant

Charlotte, NC

As a Wealth Planning Consultant, Specialist with Vanguard, you'll be part of a team within the ... planning analysis. You will be a trusted advisor, bringing education and world-class client ...

Vanguard

Retirement Income Product Owner

Charlotte, NC · On-site

... functions to help ensure the right products and services are getting to the plan sponsors ... Leads analyses of investment product issues confronting Vanguard's product line-up. Leverages and ...

Vanguard

Manager, Financial Advisors

Dallas, TX

Supports advisors in analyzing and resolving client planning issues and developing solutions ... Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide ...

Vanguard

Senior Manager, Product Manager

Malvern, PA

$124K - $163K/yr

... helping clients understand and act on their financial outcomes. This role requires strong ... and analytics Special Factors Sponsorship Vanguard is not offering visa sponsorship for this ...

Vanguard

Financial Advisor Manager

Dallas, TX

Supports advisors in analyzing and resolving client planning issues and developing solutions ... Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide ...

Vanguard

Data Governance Manager, Leader

Malvern, PA

Follows corporate disciplinary procedures per established Vanguard standards, as required. Sets ... help drive strategies. Understands key drivers that impact the team and its clients, utilizing ...

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Vanguard World Jobs Information

What is it like to work at Vanguard?

Vanguard is known for its collaborative and client-centric culture, prioritizing teamwork and a commitment to helping investors achieve their long-term financial goals.

The company's work environment is characterized by a flat organizational structure, with a focus on open communication and a transparent decision-making process. Vanguard's mission-driven approach is reflected in its commitment to low-cost investing and providing high-quality services to its clients.

Working at Vanguard may appeal to individuals who value a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to contribute to a company that has consistently ranked among the world's largest and most respected financial institutions.

What makes Vanguard an attractive place to work?

Vanguard is a leading investment management company known for its commitment to helping individuals and institutions achieve their long-term financial goals through low-cost index funds and ETFs. The company's workplace culture values innovation, collaboration, and stability, with a focus on providing employees with opportunities to grow professionally and make a meaningful impact in the financial services industry. By joining Vanguard, individuals can contribute to the company's mission of making a positive difference in people's lives and enjoy a range of benefits, including opportunities for career advancement, training, and development.
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Infographic showing various Help Desk Analyst job openings at Vanguard in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Sr Lead Data Analyst (Marketing Advanced Analytics)

Vanguard

Charlotte, NC

$84K - $105K/yr

Full-time

Re-posted 16 days ago

Job description

At Vanguard Personal Investor Marketing, we’re on a mission to help individuals achieve financial well-being by connecting them with our world-class investment products and services. Our team plays a critical role in shaping how we engage with prospects and clients—bringing the power of Vanguard’s trusted brand to life through data-driven, personalized marketing.

This role will be pivotal in enhancing the performance of our marketing campaigns through advanced analytics, predictive modeling, and data science techniques. The ideal candidate will have a strong foundation in marketing analytics, statistical modeling, and campaign optimization, with the ability to translate complex data into actionable insights that drive ROI. This role suits someone who thrives at the intersection of marketing strategy, analytics, and data science. They will excel at addressing complex business questions using compelling analytical strategies and communicating these solutions to both technical and non-technical audiences to influence swift implementation.

In this role you will:

· Translate marketing and business needs into analytical requirements E.g., data, models required to build strategic analytical solution

· Establish the analytical framework to successfully deliver business OKRs

· Design a robust and streamlined data-lead strategy to drive marketing optimization at scale

· Run BAU, proposed and other “what if” scenarios assessments to validate approach and evaluate impact

· Design an actionable marketing operations and experimentation roadmap

· Build consensus and influence senior stakeholders to gain confidence in analytics proposals

· Continuously evangelize analytical and data-driven problem solving, strategic mindset & experimentation best practices across the organization

What it takes:

· Minimum of eight years of related work experience with five years in advanced marketing strategy and optimization analytics

· Bachelors degree in Marketing, Statistics, Data Science, Economics, or related field (Masters preferred)

· Proficiency in Excel, SQL, Tableau, Python for data manipulation, optimization algorithms and modeling using big data cloud platforms

· Understanding of A/B testing, regression, hypothesis testing, and statistical significance

· Familiarity with Marketing and Funnel KPIs like ROI, LTV, Attribution Metrics, Engagement Metrics

· Ability to translate complex data into actionable insights for non-technical stakeholders

· Critical thinking & problem-solving skills to identify optimization opportunities and designing experiments

· Working cross-functionally and collaboratively with partner and support organizations E.g., Marketing, Sales, MarTech, Data Science, Data Engineering and other Analytics teams

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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